FootPrints 20.21
FootPrints is a service desk and customer support tool that is easy to use and administer. A BMC support ID is required for commenting and downloading PDFs.
This space contains information about the 2021 releases of FootPrints.
Date | Title | Summary |
---|---|---|
April 29, 2022 | Enhancements and fixes available in this release:
| |
March 4, 2022 | Enhancements and features available in this release: | |
December 20, 2021 | Enhancements and features available in this release: | |
August 20, 2021 | Enhancements and fixes available in this release:
| |
June 18, 2021 | Enhancements and features available in this release: |
This topic provides access to PDFs and videos that support this product. It also explains how to create your own custom PDFs.
Creating a custom PDF
- If you are not logged in, click the head icon at the top-right of the window, select Log in, and follow the instructions:
- Navigate to the page that you want to export to PDF. To create a PDF of the whole space, navigate to the space home page.
- Next to the page title, click Export
.
- In the Export dialog box, click PDF:
- In the Export as PDF dialog box, perform one of these steps:
- To create a PDF of that page only, proceed to step 6.
- To create a PDF of that page and its child pages, click select all.
- To create a PDF of that page and a selection of its child pages, select the checkboxes next to the pages that you want to include your PDF.
- Click Export.
In the PDF Export Options dialog box, select the checkboxes for the features that you want to include in your PDF.
- Click Export.
The PDF is created. - Save the PDF locally.
Videos
This section lists videos that supplement the text-based documentation.
To see videos, see FootPrints Video Series on BMC Communities.
This topic answers common questions and explains how to access additional resources, including BMC Support.
Frequently asked questions
This section answers frequently asked questions (FAQs) about the documentation portal.
The following are general questions about BMC technical documentation:
How can I get a PDF of selected content in a space?
Where can I get documentation for all BMC products?
Additional resources
The following BMC sites are external to this portal and provide information that you might find helpful:
Support information
This topic contains information about contacting BMC Support and determining support status for specific product versions.
Related topic