User preferences screen

As an administrator, you can set the various parameters that are associated with specific users. For example, you can specify the initial login page for a specific user or user group. You also can specify the initial ticket group, initial load graph, initial list count, optional screen auto-refresh rate, and other parameters. These parameters affect how data is displayed when you log in or access a particular tab. 

This topic contains the following sections:

• • To view user preferences
  • To modify your login password
  • To modify user preferences
  • To remove personal pinned items

To view user preferences

All data, which is displayed on the user preference page is specific only to the currently logged-in user. The specified values affect only the display of data and not the actual messages received and correlated. 

1. Navigate to System > Prefs.
   The preferences are specific to the currently logged-in user.

   Success

   Tip

   To access the user preferences, you also can click the More > User Prefs option from the list at the top-right of the page.

2. The various user preferences are displayed.
   For more details, see the table in the modify user preferences procedure.

To modify your login password

1. Navigate to System > Prefs to access the User Preferences page.
   The preferences are specific to the currently logged-in user.
2. Click Modify against the Change User Password field.
3. Specify the following field values:
   1. Current Password
   2. New Password
   3. Confirm New Password
4. Click Commit to save your changes.

To modify user preferences

1. Navigate to System > Prefs
2. Click Edit

3. Complete the required fields listed in the following table:

   Field	Description
   Current Login Name	Displays the name of the currently logged-in user. This value is not editable.  An administrator can assign this value on the System > Logins page.
   Full User Name	Displays the full name of the user, which was configured by an administrator. This name is used to identify the currently logged-in user. The value is available to developers, but not otherwise used in the system.
   E-Mail Address	Displays an email address of the user, which was originally configured by the administrator. The value appears on the Logins page. This value is available to system programmers but is not otherwise used.
   User Access	Displays the user access type of the currently logged-in user. This field is not available on the edit preferences page.
   Current Login Time	Displays the currently logged-in time stamp (hh:mm:ss) along with the current date. This field is not available on the edit preferences page.
   Previous Login Time	Displays the last logged-in time stamp (hh:mm:ss) and date. This field is not available on the edit preferences page.
   Failures Since Last Login	Displays user login history. This field is not available on the edit preferences page.  Click the View Login History link, to see an existing login history.
   Initial Login Screen	Displays a default page when you log in to the system. The default value is Home.
   Initial Dashboard Screen	Displays your dashboard screen. The default value is the first dashboard on the system (listed in alphabetical order.)  You can also set a specific dashboard value by creating a new dashboard via the Add New Dashboard wizard on the Dashboard page.
   Initial Device Group	Displays a list of initial device groups, which controls the initial Device Group setting of the Messages > Devices page on entry. The preference affects only the Devices page. You can use this setting to list only selected devices on entry, which is convenient to users that are concerned with managing only specific devices on their system.
   Initial Thread Group	Displays a list of thread groups that control the initial Thread Group setting of the Correlation > Threads page on entry. The preference affects only the Threads page. You can use this setting to list only threads of interest for a user, convenient to users that are concerned with managing only specific devices or applications on their system.
   Initial Load Graph	Displays a list of all the graph configurations on the system, which are defined by the Reports > Graphs > Edit Parms page. You can configure a graph and specify this as the default graph displayed when the Reports > Graph tab is clicked. This provides an easy way of setting up the default graph for a particular user.
   Initial List Count	Displays a list count.  You can select the required value from the list. Setting the value, controls the max list setting of various pages in the system, including the Search, Devices, and correlation pages. You can set the initial list count as Max-1 to indicate the number of messages by page number. If you set the extremely high value, might degrade the performance of the browser.
   Initial Span Days	Displays a list of span days. You can select a required value to control the span days setting of the Messages > Search page (and other pages) on the initial entry. The setting can be used to expand the number of days worth of data that is displayed and searched by default.
   Initial List Sort By	Displays a list of parameters to sort the devices on this page. You can select one of the following parameters: Time Count History  Name The default value is Time.
   Initial Ticket Group	Displays a list of all the registered users and configured ticket groups. The value is used by the tickets facility to show and filter the tickets assigned to a particular group. This setting allows you to configure the initial group displayed when the Tickets tab is clicked so that you can immediately see the particular tickets of interest. If you log in as an administrator, the default ticket group is All, where tickets of all assignees are displayed. For other users, the default ticket group value is the username.
   Initial Ticket List Count	Displays a list of values to specify for a number of messages to be displayed on the page. The selected value controls the Max List setting of various pages in the system, including the Search, Devices, and correlation pages. You can specify the number of entries initially displayed by these pages. The initial list count can be made Max-1 to indicate the number of messages by page number. Setting the value extremely high might degrade the performance of the browser.
   Initial Ticket Span Days	Displays a list of days to select. You can select a required value to expand the number of days worth of data that is displayed and searched by default.  Selecting ticket span days controls the Span Days setting of the Messages > Search page (and other pages) on the initial entry.
   Screen Auto-Refresh	Displays a list of values to select to control the rate that pages are automatically refreshed. The default value is None. This page is mainly useful when letting BMC Defender Server idle on a page, such as on a Network Operations Center terminal. Setting this value to other than the default value might have undesirable usability side effects since the auto-refresh interferes with editing values.

   Warning

   Important

   If your preference corresponds to a configuration item that has been deleted (such as a device group, ticket group, initial dashboard page, or other items), then your preferences become the installation default.

   The value displayed on the top-level user preference page is undefined. The value might appear as the initial setting or the setting last specified by you. In this case, you must edit and save your preferences to make the top-level page agree with the actual setting. This might be slightly confusing to inexperienced users. 

4. Click Commit. 

To remove personal pinned items

You can pin the list associated with you, which is configured for various BMC Defender Server applications affecting the ordering of item lists on Threads, Devices, and various other pages. Your pin list (like the parameters on the preferences page) is completely local to the currently logged-in user and does not affect other users of the system. 

1. Navigate to System > Prefs to access the User Preferences page.
   The preferences are specific to the currently logged-in user.
2. Click Modify against the Clear Personal Pinned List field.
3. Click Confirm to remove the pin.