Managing applications
Related topics
Planning
Applications consist of various parts of the IT infrastructure, including batch jobs, online transactions, data constructs, web-based interfaces, and network connections.
Within applications, transactions perform critical business services such as sales, brokerage trades, reservations, and online quotes. By monitoring the entire application, instead of individual processes, you can
- Determine which users are impacted by system issues
- Relate applications to business processes
- Relate IT infrastructure failures to specific applications
- Monitor fewer, more meaningful metrics
- Monitor exceptions that directly impact users and require human intervention
- Notify users proactively about problems
- Define application-specific thresholds based on service level agreements
Managing an application involves the following tasks:
| No. | Task | Reference |
|---|---|---|
| 1 | Choose a critical business application and collect information about the application. | Collecting information about the application |
| 2 | Define workloads to monitor the application by using any of several BMC AMI Ops products. | Defining a workload to monitor the application |
| 3 | Manage application availability and performance by using MainView VistaPoint (or other BMC AMI Ops products) to look at workloads. | Managing application availability |
| 4 | Manage application exceptions by setting Alarm Management alarms on the metrics that indicate availability and performance. | Managing application exceptions |
| 5 | Manage application transactions across systems and subsystems by using MainView Transaction Analyzer. | Managing application transactions
|