Beyond basic event management
You can also take advantage of the integration between BMC products and other products to show the impact of mainframe outages and slowdowns on critical business services. For example, you can
- Send events from BMC AMI Ops Automation to BMC Impact Manager from a Rule or EXEC, as described in Using the BiiZ component of BMC AMI Ops Automation
- Send notification requests from BMC AMI Ops Automation to AlarmPoint, which manages various notification methods and problem escalation
- Use BMC AMI Ops Automation to send Simple Network Management Protocol (SNMP) traps to other event management systems, such as IBM Tivoli Enterprise Console or Computer Associates Unicenter, as described in Reference for BMC AMI Ops Automation solutions
- Publish BMC AMI Ops Automation alerts to General Messages Exchange (GME) connections, as described in Using Rules with BMC AMI Ops Automation
Open trouble tickets with an incident tracking product such as Remedy Service Desk, either by publishing BMC AMI Ops Automation alerts to GME connections, or by sending email messages generated by BMC AMI Ops Automation to Remedy
For more information, refer to Using Rules with BMC AMI Ops Automation andControlling BMC Remedy AR System through email.
These methodologies and products can help you evolve your event management strategy even further—to fully align your IT infrastructure with your business services goals.
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