Creating a diagnostic tape
The BMC Software technical support analyst may ask you to send BMC Software documentation for use in problem diagnosis. The fastest way to get documentation to BMC Software is by way of email or FTP. Otherwise you may send a cartridge tape.
The following table shows the utilities you can use to copy the data to the tape.
Utilities for creating diagnostic tape
Data | Utility |
|---|---|
general partitioned data set | IEBCOPY or DFDSS |
system or snap dump | IEBGENER or DFDSS |
checkpoint/restart data set (VSAM linear data set) | IDCAMS REPRO function or DFDSS |
REGISET | IDCAMS REPRO function or DFDSS |
ASAM data set | ASAM Copy utility (provided with AR/CTL) |
VSAM data set | IDCAMS REPRO function or DFDSS |
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