Patch 5 for Service Pack 1: version 4.3.01.05

This topic contains information about fixes and updates in this patch, and provides instructions for downloading and installing the patch.

Updates

This patch contains the following updates to the BMC VaraLogix Q Deployment Automation product:

  • (US174929) The BMC VaraLogix Q Deployment Automation dispatcher is now enabled with the time-out support for the read operations. If, due to network issues, during some period of time the VaraLogix Q Deployment engine does not send any data to the dispatcher process, the dispatcher disconnects with the time-out error. The default period of inactivity after which the dispatcher disconnects is set to 300 seconds. You can, however, overwrite this value by setting the VL_SOCKET_READ_TIMEOUT variable to the desired value.
    To enable the time-out support for the dispatcher, first reinstall the dispatcher by following the steps in the Multi-user-access-to-NSH topic.
  • (US166300) You can now easily reset the password for the root user by filling in the form under the Forgot password link. For more information, see Managing-user-accounts.

Downloading the patch

Perform the following steps to download the patch:

  1. Create a directory in which to place the downloaded files.

    Note

    On Windows computers, ensure that the directory is only one level into the directory structure. The EPD package creates a directory in the temporary directory when you extract the files, and the directory that  contains the installation image should not be in a directory deeper than two levels into the directory structure.

  2. Go to http://www.bmc.com/available/epd.html.
  3. At the logon prompt, enter your user ID and password, and click Submit.
  4. On the Export Compliance and Access Terms page, provide the required information, agree to the terms of the agreements, and click Continue.
  5. If you are accessing this site for the first time, create an EPD profile to specify the languages and platforms you want to see, per the EPD site help; otherwise, skip to step 6.
  6. Verify that the correct profile is displayed for your download purpose, and select the Product Patches tab.
  7. Expand BMC Application Management Suite > BMC Application Management Suite 2.3.30 > BMC Release Lifecycle Management (Package and Deployment, Process Management, and Application Automation) 4.3.01 and then expand BMC Release Lifecycle Management 4.3.01 to show its downloadable files.
  8. For a manual upgrade (as described in the following sections), select the following link for download:
    •  VaraLogix Q Deployment Automation 4.3.01 Patch 5 Manual Upgrade
  9. Click Download (FTP) or Download Manager:
    • Download (FTP) places the selected items in an FTP directory, and the credentials and FTP instructions are sent to you in an email message.
    • Download Manager enables you to download multiple files consecutively, and to resume an interrupted download if the connection drops. 
      This method requires a one-time installation of the Akami NetSession client program on the target computer and is usually the faster and more reliable way to transfer files. A checksum operation is used to verify file integrity automatically.

  10. Extract the content of the .zip files that you downloaded and store them in a temporary directory.
    The patch includes a .zip file for BMC VaraLogix Q Deployment Automation.

     

    Note

    If you want to apply the patch as a fresh product installation through an installation wizard (rather than perform manual upgrades, as described in step 8 above), choose one of the following download links:

    • To install the BMC Release Lifecycle Management suite, including BMC Release Process Management and  BMC VaraLogix Q Deployment Automation, select the BMC Release Lifecycle Management 4.3.01 > BMC Release Lifecycle Management 4.3.01 Patch 5 link for the appropriate platform — either Windows or Linux.
    • To install just BMC VaraLogix Q Deployment Automation, expand BMC VaraLogix Q Deployment Automation (at the root level) and select the  BMC VaraLogix Q Deployment Automation4.3.01 >BMC VaraLogix Q Deployment Automation4.3.01  Patch 5 link for the appropriate platform — either Windows or Linux.

    After downloading and extracting, run the installer as described in Installing-Service-Pack-1.

Upgrading BMC VaraLogix Q Deployment Automation to 4.3.01.05

  1. Create a directory with an appropriate name. BMC recommends that you use the release name for the directory, for example <RLM_HOME>\releases\4.3.01.05\Q. 
  2. Stop the following services:

      • (Windows) Through the Services dialog box:
        • BMC Release Lifecycle Management - Apache
        • BMC Release Lifecycle Management - Engine
      • (UNIX) Through the command line, by going to <RLM_4.3.01_install_directory>/bin and running the following commands:
        • ./stopQEngine.sh
        • ./brlmapache stop
  3. Extract the contents from the BMC VaraLogix Q Deployment Automation version 4.3.01.05 .zip file to a newly created Q folder.
  4. Copy the <RLM_HOME>\releases\<previous version>\Q\app\config\database.php file from the previous installation directory, or update the database.php file.

  5. Specify the path to PHP home and Oracle Instant Client directories in the system PATH property via environment variables or from the command line:

    • (Windows): set PATH=<RLM_4.3.01_install_directory>\lib\php;<RLM_4.3.01_install_directory>\lib\oracle-instant-client;%PATH%
    • (UNIX): export PATH=<RLM_4.3.01_install_directory>/lib/php/bin/:<RLM_4.3.01_install_directory>/lib/oracle-instant-client:$PATH

    Note

    Ensure that there is no other PHP location specified in the PATH variable. If other paths are specified, remove them before proceeding to the next steps.

  6. Go to the following directory:
    • (Windows): <RLM_4.3.01_install_directory>\releases\<version>\Q\
    • (UNIX): <RLM_4.3.01_install_directory>releases/<version>/Q/
  7. Execute the following command:
    • (Windows): run patch
    • (UNIX): ./run patch

  8. Then execute the following command:

    • (Windows): run loadpacks
    • (UNIX): ./run loadpacks

    Note

    During the execution of the run loadpacks command, line by line enter the sequential numbers of packs which you want to install. Press ENTER after each line. When you are done, press Q. To select all of the packs, press A. To select none of the packs, press N.

    If you made any changes to the action scripts through the product user interface, those changes will not be overwritten by the scripts of the new patch.

  9. Select the interface packs to install
  10. In <RLM_HOME>\apache-server\conf\httpd.conf file replace all the occurrences of 4.3.01.04 (directory, where the last version of BMC VaraLogix Q Deployment Automation sources is stored) by 4.3.01.05.

  11. Replace all the occurrences of 4.3.01.04 (or your product version) by 4.3.01.05 in the following files: 

    • (Windows):
      • <RLM_HOME>\bin\startQEngine.bat
    • (UNIX):

      • <RLM_HOME>/bin/startQEngine.sh
      • <RLM_HOME>/bin/stopQEngine.sh
  12. Start the following services:
    • (Windows) Through the Services dialog box:
      • BMC Release Lifecycle Management - Apache
      • BMC Release Lifecycle Management - Engine
    • (UNIX) Through the command line, by going to <RLM_4.3.01_install_directory>/bin and running the following commands:
      • ./startQEngine.sh
      • ./brlmapache start
  13. Close the browser which was used to access the previous version, clear your browser's cache, and then try accessing new version of BMC VaraLogix Q Deployment Automation. Verify that the new patch version is displayed on the version tool tip in the user interface.

Note

If the installation did complete successfully, depending on your security settings, you may need to change the permission on the RLM_4.3.01_install_directory/releases/<version>/Q/app/config/tmp directory to 777.

Related topic

Known-and-corrected-issues

 

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