System requirements and compatibility
Each of the following component planning sections contain system requirement and compatibility information for the respective component. This page also provides a quick reference to the system requirements for all of the TrueSight Operations Management components.
Cloud support
TrueSight products are supported in cloud environments that meet the requirements specified for the installed products.
TrueSight does not support cloud-specific services; for example, automated horizontal or virtual scaling, on-demand provisioning/de-provisioning of the hardware or software provided by the cloud provider.
Remedy SSO
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Adding redundancy for data availabilityCollection Station redundancyCommunication ports and protocolsComponent configuration recommendations for horizontal scalingComponent configuration recommendations for single-server sizingComponent configuration recommendations for vertical scalingDeploying IT Data Analytics with Remedy Single Sign-OnDeploying multiple Collection Stations and IndexersDeploying multiple Search componentsDeployment options for Remedy SSO with TrueSight Operations ManagementDeployment use cases and best practicesFAQs about performance and scalability of IT Data AnalyticsHorizontal scaling recommendationsIndexer redundancyIndicators for scalingLanguage information for IT Data AnalyticsLong-term data retention recommendationsMultiple-server deploymentPlanning the IT Data Analytics deploymentPlanning the Remedy Single Sign-On Server deploymentPlanning worksheetsPlanning your backup strategyRole-based accessRoles and permissions in IT Data AnalyticsSecurity considerationsSingle-server deploymentSingle-server sizing recommendationsSizing and scalability considerationsSizing drivers and their impactSupported Presentation Server integrations with other BMC productsSystem requirements for IT Data AnalyticsTLS considerations for IT Data AnalyticsUser authentication optionsUsing a Collection Agent for remote data collection
TrueSight Presentation Server
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Considerations for deploying Presentation Server on a virtual machineSupported Presentation Server integrations with TrueSight Operations Management componentsSystem requirements for Presentation ServerTrueSight console browser requirements and compatibility
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TrueSight App Visibility Manager
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TrueSight Synthetic Monitor
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Network port schematics for App Visibility
IT Data Analytics
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Communication ports and protocols
TrueSight Infrastructure Management
Infrastructure Management requirements
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Adding redundancy for data availabilityAdministrator console system requirementsBMC CMDB Extensions and BMC Impact Model Designer requirementsBMC Event Adapters requirementsBMC Impact Integration Web Services Server requirementsCollection Station redundancyCommunication ports and protocolsCompatibility matrix for IPv6 deploymentComponent configuration recommendations for horizontal scalingComponent configuration recommendations for single-server sizingComponent configuration recommendations for vertical scalingConsiderations for deploying Infrastructure Management on a VMConsiderations for deploying Presentation Server on a virtual machineDeploying IT Data Analytics with Remedy Single Sign-OnDeploying multiple Collection Stations and IndexersDeploying multiple Search componentsDeployment options for Remedy SSO with TrueSight Operations ManagementDeployment use cases and best practicesFAQs about performance and scalability of IT Data AnalyticsHardware requirements to support small, medium, and large environmentsHorizontal scaling recommendationsIndexer redundancyIndicators for scalingIntegration Service system requirementsLanguage information
Service Impact Management requirements
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BMC CMDB Extensions and BMC Impact Model Designer requirementsBMC Impact Integration Web Services Server requirements
Compatibility
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BMC Impact Integration Web Services Server requirementsCompatibility matrix for IPv6 deploymentList of Monitoring Solutions and KMs in Infrastructure ManagementPresentation Server, Infrastructure Management, and PATROL Agent compatibility matricesSupported Infrastructure Management integrations with other productsSystem requirements and product compatibility for Infrastructure Management
Supported platforms
BMC Event Adapters requirements
Supported databases for Infrastructure Management
Supported platforms for High-availability cluster mode
Ports
Network port schematics for Infrastructure Management
Network ports for a high-availability deployment of Infrastructure Management
Network ports for Infrastructure Management
Supported integrations and products
BMC CMDB Extensions and BMC Impact Model Designer requirements
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