Deployment options for Remedy SSO with TrueSight Operations Management


All TrueSight Operations Management deployments require the Remedy Single Sign-On (or Remedy SSO) server for authenticating users and managing tenant information.

You can deploy Remedy SSO by using the Remedy SSO installer. This contains only the Remedy SSO Server and doesn't contain any prerequisite software, such as JRE and Tomcat. It works with MS SQLServer, Oracle, and PostgreSQL databases.

For information on Remedy SSO, go to docs.bmc.com, search for Remedy SSO, and click the version that you want to install. 

RSSO_doc.png


Use the following sections in this document to make your choice.


Supported Remedy SSO versions with TrueSight Operations Management

TrueSight Presentation Server versions

11.3.07

Remedy Single Sign-On version

20.02


Remedy SSO latest patches and hot fixes

  • If you have Remedy Single Sign-On installed, you must check and apply the relevant patches for a seamless integration with the TrueSight Presentation Server.
  • Before proceeding with the patch installation, if the TrueSight Presentation Server is running, stop the TrueSight Presentation Server and back up Remedy Single Sign-On.




 

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