TrueSight Infrastructure Management Server system requirements

The TrueSight Infrastructure Management Server can be installed on the following operating systems:

Hardware requirements

Note

(Applicable to small and medium environments only) The installer validates the system to check if the following system requirements are met. If your target computer does not meet these requirements, you cannot proceed with the installation (or upgrade).

Requirements for installation and upgrade

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However, in a non-production environment, you can skip the system requirements validation with the -J MINIMAL=true parameter. For more information, see the installing or upgrading instructions.

Infrastructure Management server requirements

With an external Oracle database

Environment	Component	Requirement
Small	CPU	4 vCPU; Frequency 2.6 GHz and above
	RAM	16 GB
	Storage	30 GB15000 RPM drive or a tier 1 SAN storage (2 to 4 Gbps SAN dedicated channel)
	Available swap file size¹	8 GB
Medium	Platform	4 vCPU; Frequency 2.6 GHz and above
	RAM	24 GB
	Storage configuration	50 GB15000 RPM drive or a tier 1 SAN storage (2 to 4 Gbps SAN dedicated channel)
	Available swap file size¹	8 GB
Large	Platform	8 vCPU; Frequency 2.6 GHz and above
	RAM	40 GB
	Storage configuration	100 GB15000 RPM drive or a tier 1 SAN storage (2 to 4 Gbps SAN dedicated channel)
	Available swap file size¹	8 GB

¹ Note: The free swap space is needed even after the installation is complete and while the Infrastructure Management is up and running.

Oracle database server requirements

Environment	Component	Requirement
Small	Platform	4 vCPU; Frequency 2.6 GHz and above
	RAM	16 GB
	Storage configuration	170 GB for the database 15000 RPM drive or a tier 1 SAN storage (2 to 4 Gbps SAN dedicated channel)
Medium	Platform	4 vCPU; Frequency 2.6 GHz and above
	RAM	32 GB
	Storage configuration	250 GB for the database 15000 RPM drive or a tier 1 SAN storage (2 to 4 Gbps SAN dedicated channel)
Large	Platform	8 vCPU; Frequency 2.6 GHz and above
	RAM	32 GB
	Storage configuration	500 GB for the database 15000 RPM drive or a tier 1 SAN storage (2 to 4 Gbps SAN dedicated channel)

Operating system requirements

Support for third-party products

To receive full support for a BMC product, you must have such product installed in a supported environment, as specified in the BMC product documentation. If a third-party vendor cancels support for one of its products (such as an operating system or subsystem), and that third-party product integrates or interacts with the BMC product you have licensed, you must upgrade to a supported version of that third-party product before BMC Customer Support can provide you with support for the affected BMC product. For further information, view BMC's product support policy.

Microsoft Windows

Linux

Red Hat subscription

The product requires some additional libraries to be present on the system (see list below).

The preferred method to add any missing libraries is to use the yum command to fetch the necessary library packages from the RHN (Red Hat Network) repository via the Internet. To use this method, a Red Hat subscription is needed. Register the system by clicking System >Administration > Red Hat Subscription Manager in the menu on the server itself. After registering the system, you can use yum install to download and install the required libraries from the RHN.

X Windows requirement

If you are not installing TrueSight Infrastructure Management silently, you must install X Windows.

On the Red Hat Enterprise Linux terminal, type yum grouplist and check that X Window System is listed. If not, then run yum groupinstall 'X Window System' to install the necessary packages.

Required libraries

Ensure that the following libraries are present to install TrueSight Infrastructure Management Server. To install the libraries, the following commands can be used.

Notes

If an error occurs while installing a 32-bit library, try rerunning the install command with both 32-bit and 64-bit versions of the library. For example, yum install glibc.i686 glibc.x86_64 (RHEL) or zypper glibc-32bit glibc (SUSE)
After installing the libraries, check that the libraries are not corrupted.
- yum check (Red Hat Enterprise Linux)
- zypper verify (SUSE Linux)
In case of error related to csh not found in pre-requisites, install the csh package.
BMC products are certified for use on supported operating system versions. BMC does not explicitly test for OS patches/updates that are released after a BMC product is released.
BMC products should work fine with minor updates to these supported operating systems. For assistance, please contact BMC Customer Support.