Post-installation tasks for TrueSight Operations Management components

Where you are in the Installation process

Note

TrueSight IT Data Analytics version 11.3.02 is the latest version of the component and is compatible with TrueSight Operations Management 11.3.07.

Complete the post-installation activities to make your TrueSight Operations Management solution functional.


To register the components in the Presentation Server

After you install the licensed components, you must register the components in the Presentation Server by adding them in the TrueSight console. This process enables the Presentation Server to receive data from these components. 

To perform these procedures, you must have Deployment Administrator-level privilege, or higher.

Adding a TrueSight Infrastructure Management server

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Adding an App Visibility portal

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Adding IT Data Analytics

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Adding TrueSight Smart Reporting

Important

  • If you use a single instance of TrueSight Smart Reporting for all tenants on the TrueSight Presentation Server, you must unregister and reregister TrueSight Smart Reporting every time a new tenant is added in the TrueSight Presentation Server.
  • If TrueSight Presentation Server is installed in the high-availability mode, the TrueSight Presentation Server must be configured with the load balancer.
  1. In the TrueSight console, go to Administration > Components.
  2. Select the action menu console_actionMenu2.png, and select Add Component.
  3. In the Component Type field, select TrueSight Smart Reporting Server.
  4. Type the host name or IP address of the TrueSight Smart Reporting instance. The host name must be a Fully Qualified Domain Name (FQDN).
  5. Type the TrueSight Smart Reporting port number. The default port number is 8443.
  6. Select a tenant. * is selected by default.
  7. Click Save. The Smart Reporting link appears in the left navigation pane.
  8. Click the Smart Reporting link, and then click Open to launch TrueSight Smart Reporting.

    launch_tssr.png

  9. Verify that the users appear correctly in TrueSight Smart Reporting by doing the following:
    1. Navigate to Administration > Admin Console.
    2. Click Users, and ensure that all users are visible.
      tssr_users_verify.png


To authorize users to access the TrueSight Operations Management features

Role-based user access to the features and components that compose TrueSight Operations Management is enabled by persona-based authorization profiles. Each authorization profile is associated with one or more Remedy Single Sign-On Server realms and comprises user groups, roles and permissions, and objects. These authorization profiles determine the features and objects that users can access and monitor. You can use the default authorization profiles as is, or you can modify their attributes. If necessary, you can also create authorization profiles.

For details, see Role-based-access.


Troubleshooting registration issues

If the cross-launching of the Infrastructure Management server fails, see this.


Where to go from here

Now that you have installed the TrueSight Operations Management solution, see the component documentation to learn about the product features.

 

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