General SSL Engine Problems

General SSL Engine problems usually occur when a certificate hasn't been imported into the JVM running StreamWeaver.  Example error message:

AppDynamics.AppD_DMZ: Check Connection Failed
While attempting to connect to AppDynamics Controller an exception occurred:
Exception:java.net.ConnectException: General SSLEngine problemCause:java.net.ConnectException: General SSLEngine problem

Step-by-step guide

Resolution

  1. Import the SSL certificate into the StreamWeaver keystore
    1. Linux
      1. If the certificate is in /tmp/cert.crt
        1. /opt/HP/opsa/jdk/bin/keytool -import -trustcacerts -alias "CN=abc, DC=123, DC=xyz" -keystore /etc/pki/java/cacerts -file /tmp/cert.crt -storepass changeit
        2. Restart OpStream: service opstream restart
    2. Windows
      1. If the certificate is in C:\Users\Administrator\Downloads\cert.crt
        1. C:\Program Files\Java\jre1.8.0_151\bin\keytool.exe -import -storepass changeit -alias "CN=abc, DC=123, DC=xyz" -file C:\Users\Administrator\Downloads\cert.crt -keystore "C:\Program Files\Java\jre1.8.0_151\lib\security\cacerts" -trustcacerts
        2. Restart the opstream service


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  • 23.1.02
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