This documentation supports the on-premises releases of StreamWeaver upto version 3.16. For the SaaS releases, see the BMC Helix Intelligent Integrations documentation.

General SSL Engine Problems

General SSL Engine problems usually occur when a certificate hasn't been imported into the JVM running StreamWeaver.  Example error message:

AppDynamics.AppD_DMZ: Check Connection Failed
While attempting to connect to AppDynamics Controller an exception occurred:
Exception:java.net.ConnectException: General SSLEngine problemCause:java.net.ConnectException: General SSLEngine problem

Step-by-step guide

Resolution

  1. Import the SSL certificate into the StreamWeaver keystore
    1. Linux
      1. If the certificate is in /tmp/cert.crt
        1. /opt/HP/opsa/jdk/bin/keytool -import -trustcacerts -alias "CN=abc, DC=123, DC=xyz" -keystore /etc/pki/java/cacerts -file /tmp/cert.crt -storepass changeit
        2. Restart OpStream: service opstream restart
    2. Windows
      1. If the certificate is in C:\Users\Administrator\Downloads\cert.crt
        1. C:\Program Files\Java\jre1.8.0_151\bin\keytool.exe -import -storepass changeit -alias "CN=abc, DC=123, DC=xyz" -file C:\Users\Administrator\Downloads\cert.crt -keystore "C:\Program Files\Java\jre1.8.0_151\lib\security\cacerts" -trustcacerts
        2. Restart the opstream service


You may also want to use visual panels to communicate related information, tips or things users need to be aware of.

Related articles

Related articles appear here based on the labels you select. Click to edit the macro and add or change labels.



 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*