Troubleshooting
This topic describes how to troubleshoot issues for PATROL for Agent High Availability.
Enabling KM debug
If you encounter certain problems using this KM, BMC Support might request that you enable KM debug.
Using monitoring configuration
In KM configuration, select the Enable Logging check box to enable debug. You can select the level of logs by using the Log Level (FINE, FINER, FINEST) option. FINEST level logs each debug log record.
Log files are available in the following location on PATROL Agent:
%PATROL_HOME%/cep/log
Note: If debug is disabled, the log file contains only warning level log records.
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