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Installation fails with a 'failed to run script' error
The installation fails with the following error message:
" Error: Failed to run script [C:\Program]"
This error occurs when there is a directory or file called Programand Program Files in the same target installation directory.
To fix The problem
Perform one of the following tasks:
Delete the Program directory or file.
Rename the Program directory or file, perform the installation, then rename the directory or file back to its original name.
Install products to a directory that does not have a Program directory or file.
When you specify the destination path to install the products, use the short name such as C:\progra~1\bmcsof~1 instead of using C:\Program Files\BMC Software.
When you specify the destination path to install the products, use the short name such as C:\progra~1\bmcsof~1 instead of using C:\Program Files\BMC Software.
