Support information

This topic contains information about how to contact Customer Support and the support status for this and other releases.

Contacting Customer Support

If you have problems with or questions about a BMC product, or for the latest support policies, see the Customer Support website at http://www.bmc.com/support. You can access product documents, search the Knowledge Base for help with an issue, and download products and maintenance. If you do not have access to the web and you are in the United States or Canada, contact Customer Support at 800 537 1813. Outside the United States or Canada, contact your local BMC office or agent.

Support status

As stated in the current BMC Product Support Policy, BMC provides technical support for a product based on time rather than number of releases.

Related topics

Sending-diagnostic-information-to-BMC-Support

Release-notes-and-notices

 

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