The installation utility will not launch (UNIX)

The installation utility cannot connect to the Perl HTTP server that it uses to perform a product installation and therefore will not start. 

Explanation

Solution

You have specified a proxy server for internet connections in your web browser.

Remove or bypass the proxy server setting. See To fix the problemTo fix the problem.

The following error message is displayed: You are trying to close this window; close yes or no Pop-up blocker software is running on the computer where you are installing products. The installation utility will not launch if pop-up blocker software is running.

Select Yes to close the installation utility, then temporarily disable the pop-up blocker software. The procedures and requirements for disabling pop-up blocker software vary depending on the software that you are using. Consult the documentation provided with the pop-up blocker software for instructions. 

To fix the problem

You have specified a proxy server for internet connections in your web browser. Remove or bypass the proxy server definition by performing one of the following task for the browser that you are using: 

Internet Explorer

  • Remove the proxy server connection setting by selecting Tools > Internet Options > Connections tab > LAN Settings and clearing the*Use a proxy server* check box.
  • Bypass the setting by selecting Tools > Internet Options > Connections tab > LAN Settings > Bypass proxy server for local addresses.

Related topics

Troubleshooting-installation-problems-in-a-UNIX-environment

Installing-products-in-a-UNIX-environment

 

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