Determining Where to Install KMs Based on Architecture
PATROL 3.x and PATROL 7.x architectures differ as to which target computers store Knowledge Modules and how much KM information is required by each type of system. During installation, ensure that you select the appropriate types of systems according to the following information:
PATROL 3.x
Install KM packages to computers whose roles are defined as Managed Systems and Console Systems. A PATROL 3.x environment includes the following components:
- PATROL Agent 9.5.00 and above runs on Managed Systems.
- PATROL Console for Windows or PATROL Console for UNIX 3.5 runs on Console Systems.
PATROL 7.x
For PATROL Central Operator – Microsoft Windows Edition, install KM packages to Console Systems, Common Services Systems, and Managed Systems. For PATROL Central Operator – Web Edition, install KM packages to Common Services Systems and Managed Systems. A PATROL 7.x environment includes the following components:
- PATROL Agent 9.5.00 and above runs on Managed Systems.
- RTserver runs on Commons Services Systems.
- PATROL Console Server runs on Common Services Systems.
- PATROL Central Operator – Microsoft Windows Edition, PATROL Central Operator – Web Edition, or both run on Console Systems.
For more information about the PATROL 7.x architecture, see the PATROL Infrastructure Planning Guide.
Mixed PATROL 3.x and 7.x Environment
A mixed PATROL 3.x and 7.x environment includes the components from both a PATROL 3.x environment and a PATROL 7.x environment.