Log file is not created in the default log folder


In a Red Hat Enterprise Linux 7.3 high availability deployment of TrueSight Presentation Server, the jgroup.log file is not created in the default installedDirectory/TrueSightPServer/truesightpserver/log folder.

Workaround:

Edit the installedDirectory/TrueSightPServer/truesightpserver/conf/log4j2_tssh.xml file and change env to sys in the following line:

fileName="${env:TS_HOME}/logs/jgroup.log"

After editing, the line should appear as:

fileName="${sys:TS_HOME}/logs/jgroup.log"

Related topics

Troubleshooting

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