Configuring TrueSight Operations Management components to run as a Network Service user

To configure the Infrastructure Management server

1. Access the Infrastructure Management server host as an administrator.
2. Run the following command from the pw command prompt window to stop the Infrastructure Management server:
   pw sys stop
3. Run the following command:
   services.msc

4. In the Services window, right-click all services that start with BMC TrueSight Infrastructure Management and select Properties.

   Note

   The BMC TrueSight Event Log Adapter for Windows and BMC BladeLogic Server Automation RSCD Agent services cannot be configured to run as a Network Service user.

5. Select the Log On tab.
6. Under Log on as, select This account: and click Browse.
7. In the Enter the object names to select box, enter Network service and select Check Names.
   The Network Service user is added.
8. Clear the Password and Confirm password fields.
9. Click Apply to save and apply the changes.
10. Run the following command from the pw command prompt window to restart the Infrastructure Management server:
    pw sys start

To configure the remote Integration Service

1. Access the remote Integration Service host as an administrator.
2. Run the following command:
   services.msc
3. In the Services window, right-click the BMC TrueSight Infrastructure Management Integration Service entry and select Stop.

4. Right-click the BMC TrueSight Infrastructure Management Integration Service entry again and select Properties.

   Note

   The BMC TrueSight Event Log Adapter for Windows service cannot be configured to run as a Network Service user.

5. Select the Log On tab.
6. Under Log on as, select This account: and click Browse.
7. In the Enter the object names to select box, enter Network service and select Check Names.
   The Network Service user is added.
8. Clear the Password and Confirm password fields.
9. Click Apply to save and apply the changes.
10. (Remote cell only)
    1. Right-click the installedDirectory\TSIMAgent\Agent\Server folder, select the Security tab, click Edit and then Add.
    2. In the Enter the object names to select box, enter Network service and select Check Names.
       The Network Service user is added.
    3. Provide full privileges to the Network Service user.
11. Right-click the BMC TrueSight Infrastructure Management Integration Service entry and select Restart.

To configure the TrueSight Presentation Server

1. Access the Presentation Server host as an administrator.
2. From a command prompt, go to the <installation directory>\truesightpserver\bin directory.
3. Run the following command to stop the Presentation Server:
   tssh server stop
4. Run the following command:
   services.msc
5. In the Services window, right-click the BMC TrueSight Presentation Server entry and select Properties.
6. Select the Log On tab.
7. Under Log on as, select This account: and click Browse.
8. In the Enter the object names to select box, enter Network service and select Check Names.
   The Network Service user is added.
9. Clear the Password and Confirm password fields.
10. Click Apply to save and apply the changes.
11. Run the following command to restart the Presentation Server:
    tssh server start

Additional configuration

If applicable for your environment, perform the following additional configuration on the Infrastructure Management server: