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Verifying the App Visibility agent for .NET upgrade

You can verify that the App Visibility agent for .NET upgrade was successful, and that the agent for .NET was invoked, by reviewing the log files created and updated during upgrade. For assistance with issues that you cannot solve, contact BMC Customer Support.

To review the installation logs

  1. Open the agentinstaller_upgrade_log.txt file, located in the %temp% folder.
  2. In the log, verify whether any error messages were reported. If there are no error messages, the upgrade was successful.
  3. In the Operations Management console, select Administration > App Visibility Agents from the navigation pane and confirm that the agent is online.

Where to go from here

Access the Operations Management console.

Add App Visibility to the Operations Management console, if you haven't already done so.

Related topics

Upgrading-App-Visibility

Installing-App-Visibility-components

Setting-up-applications-for-monitoring

Troubleshooting-App-Visibility

Known-and-corrected-issues

 

 

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