Integrating with BMC TrueSight IT Data Analytics

While analyzing events on BMC TrueSight Operations Management, you can cross-launch into BMC TrueSight IT Data Analytics (or IT Data Analytics) to perform root-cause analysis. To be able to cross-launch, you need to first integrate BMC TrueSight Operations Management with IT Data Analytics.

Before you begin

• Ensure that BMC TrueSight IT Data Analytics 2.0 is installed and configured. 

  Versions earlier than 2.0 of BMC TrueSight IT Data Analytics cannot be integrated with BMC TrueSight Operations Management.

  For information on installing and configuring BMC TrueSight IT Data Analytics 2.0, seeInstalling BMC TrueSight IT Data Analytics 2.0.

• Ensure that BMC TrueSight Operations Management is up and running in your environment. See Installing BMC TrueSight Operations Management for more information.
• Ensure that you have already configured BMC TrueSight Infrastructure Management on BMC TrueSight Operations Management.

For more information about this integration, see Additional integration details.

Integrating with BMC TrueSight IT Data Analytics

1. Access the TrueSight console.
2. From the navigation menu , go to Administration > Components.

3. On the Components page, click the action menu and select Add Component.
   
   Select IT Data Analytics Server and enter the following details:
4. Verify if the integration completed successfully.
   To do this, log on to IT Data Analytics, navigate to Administration > External Configurations, and verify if there is an entry with the external configuration, "True Sight Presentation Server". Note that the Presentation Server hosts the web-based console functions of BMC TrueSight Operations Management.
   Also, after you integrate, BMC TrueSight Infrastructure Management cells get automatically listed in the external configuration, which is created on IT Data Analytics. You can see the cells listed on IT Data Analytics by navigating to Administration > External Configurations, selecting the external configuration (which was automatically created after the integration), and then clicking View External Configuration .

Cross-launching into BMC TrueSight IT Data Analytics

To enable cross-launch from BMC TrueSight Operations Management into IT Data Analytics, you must first register details of the IT Data Analytics Server with BMC TrueSight Operations Management. For more information, see Integrating with BMC TrueSight IT Data Analytics.

You can cross-launch into IT Data Analytics from applications and events available on BMC TrueSight Operations Management. Before you cross-launch into IT Data Analytics, it is important that you access the IT Data Analytics console and create a data collector for the following items:

• Each device (host) included in the application from which you want to cross-launch.
• Each host associated with the event from which you want to cross-launc

Data collectors are objects that help you collect data records (or events) from the target hosts and make it available for search and analysis. For more information, see Creating data collectors in IT Data Analytics 2.0. Creating data collectors beforehand ensures that you can search events after you cross-launch from BMC TrueSight Operations Management into IT Data Analytics.

To cross-launch into BMC TrueSight IT Data Analytics

1. Access the TrueSight console.

2. From the navigation menu, navigate to one of the following pages:

   Navigate to	Click...
   Monitoring > Applications	One of the application names, then click the action menu (vertical three dots) next to the application name, and then select Launch BMC TrueSight IT Data Analytics.
   Monitoring >Events	The action menu next to one of the events that you want to investigate in IT Data Analytics, and then select Launch BMC TrueSight IT Data Analytics.

3. Provide the user credentials for logging on to IT Data Analytics.

   You can see search results for one of the following search queries depending on whether you are cross-launching from an application or event.

   Search query with time range	Notes
   If you cross-launch from an application
   ((HOST=HostName1.*) || HOST=HostName1) || (HOST=HostName2.*) || (HOST=HostName2)	In the search query syntax, the following definitions apply: HostName1 and HostName2 refer to the various host names associated with the application node. ApplicationName refers to the name of the application. By default, the search query displays a list of host names (corresponding to the devices) associated with the application. If you have a large number of devices included in the application, then the default search query can be very long because it will have a large number of host names. Instead of searching for a list of host names to find event data associated with those hosts, you can search for the application context. To be able to search by the application context, you need to perform the following steps in IT Data Analytics: Navigate to BMC_ITDA_HOME%\custom\conf\server. Edit the olaengineCustomConfig.properties file and locate the console.crosslaunch.type=host property. Change the property value from host to app.  While creating data collectors for each of the devices (hosts) associated with the application, add a tag named ApplicationContext with the tag value set to the application name. For more information, see Creating data collectors in IT Data Analytics 2.0. Performing the preceding steps in IT Data Analytics is optional, however this can be useful to simplify the search query.
   (ApplicationContext="ApplicationName")
   Time range: 30 minutes before and 30 minutes after the last time when the application state changed.
   If you cross-launch from an event
   (HOST=hostName1 .*) || (HOST=HostName1)	In the search query syntax, hostName1 refers to the host name associated with the event.
   Time range: 30 minutes before and 30 minutes after the event time.

Related topic

Network-ports