Preparing for the Presentation Server installation

The following topics provide information about preparing your environment before installing the Presentation Server:

• • Preinstallation tasks for the Presentation Server
  • To configure the required Terminal Server options
  • Where to go from here

Preinstallation tasks for the Presentation Server

• Confirm that your computer meets the system requirements.

• Ensure that the BMC Atrium Single Sign-On 9.0 system is installed. The Presentation Server will not operate without Atrium Single Sign-On. Atrium Single Sign-On can be installed on the same computer as the Presentation Server. Review scalability information for the Presentation Server and Atrium Single Sign-On.
  Atrium Single Sign-On does not have to be installed as a standalone instance to work with the Presentation Server. A single Atrium Single Sign-On can support one or more Presentation Servers. You can also use the existing Single Sign-On that is integrated with other BMC products while installing the Presentation Server. 

• Ensure that you downloaded the installation files for TrueSight Presentation Server.
• Ensure that the user who is installing the Presentation Server has the following privileges:
  • (Windows) Administrator privileges.
  • (Linux) A non-root user with modification permissions to the following directories and files. A user with root privileges cannot install the Presentation Server.The [confluence_table-plus] macro is a standalone macro and it cannot be used inline. Click on this message for details.
    This macro generates standalone content. As a consequence you need to make sure to use a syntax that separates your macro from the content before and after it so that it's on a line by itself. For example in XWiki Syntax 2.0+ this means having 2 newline characters (a.k.a line breaks) separating your macro from the content before and after it.

• Complete or review the installation planning worksheets.
• Review known and corrected issues
• See Read-and-write-permissions-required-for-Linux-installations.
• (Linux version 6.4, or later) Install the glibc.i686 library file before proceeding with the installation.
• If there was a previous Presentation Server installation, it must be completely uninstalled from the system, and any installed security software must not hamper the deletion of any *.war files.
• If you are installing the Presentation Server on an IPv6 Windows host, ensure that the IP helper service is started.
• Ensure that the system default locale is a UTF-8 locale.

To configure the required Terminal Server options

On a Windows operating system, to run the installation utility through a Terminal Services connection or a remote desktop session, configure the Terminal Server options that pertain to temporary folders.

1. On the host computer, open the Local Group Policy Editor by selecting Start > Run and typing gpedit.msc.
2. Expand the following folder: Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Temporary folders.
3. Double-click the following options to set each to Enabled:
   • Do not delete temp folder upon exit
   • Do not use temporary folders per session
4. Restart the computer.

Where to go from here

 Select an installation method for the Presentation Server:

• Performing-the-Presentation-Server-installation
• Performing-the-Presentation-Server-installation-silently