Performing the TEA Agent installation

To install the BMC Synthetic Transaction Execution Adapter (TEA) Agent for monitoring of synthetic transactions, you can use an interactive installation wizard, as described in this topic, or a silent (unattended) installation.

When you install the TEA Agent, you configure settings for the Agent service and connections to the BMC TrueSight App Visibility portal.

You can run the installation utility more than once to install more than one TEA Agent on a single computer. Each agent must have a unique name and a separate installation directory.

Before you begin

Identify the exact host computers where you want to install TEA Agents. TEA Agents are grouped into Locations, which are logical groups (such as by geographical location or application type), that are used for load balancing and high availability.
Verify that all requirements described in TEA-Agent-system-requirements are met.
Perform the relevant tasks listed in Preparing-for-installation.
Perform the procedure in Preparing-for-installation-of-the-TEA-Agent.
Complete or review the installation planning worksheet.

To install the Transaction Execution Adapter Agent

Note

Data is required for all fields in the installation utility except for proxy server details.

Log on to the host computer where you will install the TEA Agent as a user with administrator privileges and extract the downloaded files to a temporary directory.
Run the setup.exe file.
On the welcome page of the product installer, click Next.
Review the license agreement, select I agree to the terms of the license agreement, and click Next.
The utility checks the environment for required software components and available space.
On the Directory Selection page, enter the path for the installation directory or click Browse to select a directory, and then click Next.
The default installation directory is C:\Program Files (x86)\BMC Software\BMCTEAAgent.
On the Agent Configuration page, enter the following values and click Next:The [confluence_table-plus] macro is a standalone macro and it cannot be used inline. Click on this message for details.
This macro generates standalone content. As a consequence you need to make sure to use a syntax that separates your macro from the content before and after it so that it's on a line by itself. For example in XWiki Syntax 2.0+ this means having 2 newline characters (a.k.a line breaks) separating your macro from the content before and after it.
(Optional) On the TrueSight App Visibility Portal and Proxy Configuration page, enter the following values and click Next:
Note
Proxy server details are required only if you are using a proxy server.
The [confluence_table-plus] macro is a standalone macro and it cannot be used inline. Click on this message for details.
This macro generates standalone content. As a consequence you need to make sure to use a syntax that separates your macro from the content before and after it so that it's on a line by itself. For example in XWiki Syntax 2.0+ this means having 2 newline characters (a.k.a line breaks) separating your macro from the content before and after it.The installation utility tests the connection with the Portal or the proxy server. If the connection fails, modify the details immediately.
Review the details in the Installation Preview page and click Install.
Installation begins. A progress bar indicates the percentage of the installation that has completed.
On the Installation Summary page, click View Log to examine the installation log, then click Done to exit the installation utility.

To verify that the TEA Agent installation was successful

Using Windows Administration Tools to view local services, ensure that the service for the BMC TEA Agent is running.
If the service is not running, check in the BMCTEAAgent_upgrade_log.txt file (located in the %temp% directory) for warnings or errors.
Log on to the Presentation Server with Administrator access.
From the navigation menu, select Administration > App Visibility Agents.
Ensure that your installed Agent is listed in the table and that the Agent status is Online.

Where to go from here

After you install the BMC Transaction Execution Adapter Agent, the service automatically starts and the Agent is automatically registered by the Presentation Server. The Agent is ready to receive configuration information.