Troubleshooting web services


This topic contains information on common issues and actions that you can take to help resolve problems with the Presentation Server web services.

No response when request made through a REST client

When you make a web service request through a REST client, the status displays 0 NO RESPONSE.

Workaround: Access the TrueSight console using a web browser and with the same credentials that you used in the REST client. See Accessing-and-navigating-the-console.

After you successfully access the TrueSight console, use the REST client to make the web services request.

 

Related topics

Known-and-corrected-issues

Retrieving-Presentation-Server-data-with-Web-services

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*