Integrating with CMDB Extensions
BMC Change Management is a component of the BMC Remedy ITSM Suite. Integrating BMC Change Management with TrueSight Operations Management has the following benefits:
- Enables TrueSight Operations Management to receive notifications of change requests configured on specific CIs from BMC Change Management.
Enables the TrueSight console to display the attributes of the change requests that are configured in BMC Change Management. You can view these attributes in the Event Details page. For more information, see Viewing event details in the TrueSight console.
Creates an automated blackout policy for the CI that you configure for maintenance in BMC Change Management. For more information, see Creating a new component-based blackout policy.
Enables integration between TrueSight Operations Management and Atrium CMDB. For more information, see:
Supported software versions
For information about the supported software versions, see Supported products and versions.
Enabling the integration
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Changing the password for the csm_user user account
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Considerations for upgrade customers
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