Technical bulletin — Announcing availability of TrueSight App Visibility Server 11.3.01 refreshed GA build

This section contains information about TrueSight App Visibility Server 11.3.01 refreshed GA build on the BMC Electronic Product Distribution (EPD) site. Your ability to access product pages on the EPD website is determined by the license entitlements purchased by your company.

Notifying users about the availability of TrueSight App Visibility Server 11.3.01 refreshed GA build

BMC Software is notifying users that a refreshed GA build for TrueSight App Visibility Server 11.3.01 is uploaded on the EPD. This refreshed build contains newly created BMC out-of-the-box internal certificates for the App Visibility Proxy (Elasticsearch) component only, as the original certificates had expired. Based on your requirement, do the following:

Fresh installation

Do a fresh installation, if you are planning to newly install TrueSight App Visibility Server 11.3.01. For install instructions, see Installing TrueSight App Visibility Server.

Note: If you have an existing TrueSight App Visibility Server 11.3.01, 11.3.02, or 11.3.03 installations, you must manually replace the certificates. For instructions, see Existing installation.

Existing installation

If you have an existing TrueSight App Visibility Proxy 11.3.01, 11.3.02, or 11.3.03 installations in your environment, manually replace the certificates as explained in the following section:

1. Stop the Proxy service. For more information on stopping App Visibility services, see Starting and stopping the App Visibility server services.

2. Stop the Elasticsearch service. For more information on stopping App Visibility services, see Starting and stopping the App Visibility server services.

3. Go to <proxy_installationDirectory>/apm-proxy/elasticsearch/config, and make a backup of the following files:
   • CN=apm.bmc.com-keystore.jks
   • CN=sgadmin-keystore.jks
   • truststore.jks
   • elasticsearch.yml
4. Replace these files with the new files attached here:
   • CN=apm.bmc.com-keystore.jks
   • CN=sgadmin-keystore.jks
   • truststore.jks

5. Edit the elasticsearch.yml file as explained below and save the file:  

6. Start the Elasticsearch service. For more information on starting App Visibility services, see Starting and stopping the App Visibility server services.

7. Start the Proxy service. For more information on starting App Visibility services, see Starting and stopping the App Visibility server services.

New proxy certificates

Extract the new_proxy_certs.zip file: