BMC Impact Integration Web Services Server requirements

Notes

The requirements in this page do not apply if you are running BMC Impact Integration Web Services Server in Korean.
BMC Impact Integration Web Services is not bundled with version 11.3.02 of Infrastructure Management. However, you can continue to use BMC Impact Integration Web Services 11.3.01 with Infrastructure Management 11.3.02.

Operating system requirements

Support for third-party products

To receive full support for a BMC product, you must have such product installed in a supported environment, as specified in the BMC product documentation. If a third-party vendor cancels support for one of its products (such as an operating system or subsystem), and that third-party product integrates or interacts with the BMC product you have licensed, you must upgrade to a supported version of that third-party product before BMC Customer Support can provide you with support for the affected BMC product. For further information, seeBMC's product support policy.

Impact Integration Web Services Server requirements for Microsoft Windows

Component	Requirement	Recommended
User Rights	After installing BMC Impact Integration Web Services, no root privileges are required.
Supported versions of Microsoft Windows	Windows 2008, R2 (64 bit) Windows 2008, EE SP2 (64 bit) Note For Microsoft Windows 2008 and later versions, User Access Control must be disabled. Windows 2012 Standard Edition (64 bit) Windows 2012 Datacenter Edition (64 bit) Windows 2012 R2 Standard Edition (64 bit) Windows 2012 R2 Datacenter Edition (64 bit) Windows Server 2016 Datacenter Edition (64 bit) Windows Server 2016 Standard Edition (64 bit) Windows Server 2019 Standard Edition (64-bit)
Memory	1 GB	1 GB
Hard disk space	120 MB	120 MB
Processor configuration	Intel compatible	Intel Pentium IV
Port availability	The following ports should be available: 9080 (HTTP), 9443 (HTTPS), 8007 (Tomcat server), 9011 (Tomcat AJP), 1859 (IIWSGatewayServer) For the list of Infrastructure Management components that use these ports and changing the default port number, see Network-port-schematics-for-Infrastructure-Management.
Pagefile	3 GB	4 GB (Pagefile size should be Microsoft Windows Recommended)
Primary interface	Check for Network Interface Card (NIC)	Yes
Free disk space on system root	4 GB

Impact Integration Web Services Server requirements for Solaris

Component	Requirement	Recommended
User Rights	root privileges
Platform	UltraSPARC-10 or later
Supported versions of Sun Solaris	Solaris 10, 11.x
Memory	1 GB	1 GB
Hard Disk space	140 MB	140 MB
Port availability	The following ports should be available in listen mode: 9080 (HTTP), 9443 (HTTPS), 8007 (Tomcat server), 9011 (Tomcat AJP), 1859 (IIWSGatewayServer) For the list of Infrastructure Management components that use these ports and changing the default port number, see Network-port-schematics-for-Infrastructure-Management.
Available swap space	3 GB	4 GB
Software disk space	4 GB	4 GB
Data disk space	5.5 GB	9 GB

Impact Integration Web Services Server requirements for Linux

Component	Requirement	Recommended
User Rights	root privileges
Supported versions of Linux	Red Hat Enterprise Linux versions 6.x and 7.x (64-bit versions) SUSE Linux Enterprise Server 11.x and 12.x	Red Hat Enterprise Linux versions 6.6, 6.7, 6.9, 7.2 (64-bit versions)
Kernel version	Supported kernel version is 2.6.32
Memory	1 GB	1 GB
Hard Disk space	140 MB	140 MB
Port availability	The following ports should be available in listen mode: 9080 (HTTP), 9443 (HTTPS), 8007 (Tomcat server), 9011 (Tomcat AJP), 1859 (IIWSGatewayServer) For the list of Infrastructure Management components that use these ports and changing the default port number, see Network-port-schematics-for-Infrastructure-Management.
Software disk space	4 GB	4 GB
Data disk space	5.5 GB	9 GB