Setting up the Remedy SSO server


Where you are in the Installation process

After installing Remedy Single Sign-On (Remedy SSO), you must configure the server settings. You can also export and import the configuration when you want to backup and reset the configuration settings. Perform the following steps:

Configure Remedy SSO server settings

To configure general settings, export and import Remedy SSO configurations, and view session details, see Configuring Remedy SSO server.

Enabling or disabling the user-facing URL for Remedy SSO configured with the Presentation Server

You can enable the user-facing URL for the Remedy SSO that you have configured with the Presentation Server. Do the following:

  1. Log into the Presentation Server host
  2. From the command prompt, run tssh properties set bmc.sso.externalURL https://<RSSO_HOST>:<RSSO_PORT>/rsso
    Where RSSO_HOST and RSSO_PORT are the user-facing name and port of the service provider.  For example, tssh properties set bmc.sso.externalURL https://servername.com:8443/rsso

You can disable the user-facing URL for the Remedy SSO that you have configured with the Presentation Server. Do the following:

  1. Log into the Presentation Server host
  2. From the command prompt, run the following commands:
    1. tssh properties set bmc.sso.externalURL
    2. tssh properties set tspsProxyHosts <specify comma-separated entries other than user-facing URL>

Next step in the Installation process

Now that you have successfully installed and set up Remedy SSO, you must install the TrueSight Presentation Server

 

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