Upgrading the Integration Service and remote cell silently

• Access one of the following locations and download the installation files to a temporary directory on the computer on which the Integration Service and remote cell will be upgraded:
  • DVD — Insert the installation DVD. In the <installLocation>\Windows directory, open the TSIMAgent\Windows folder.
  • BMC Software EPD website—For more information about downloading the installation program from the BMC Software EPD website, see Downloading the Infrastructure Management installation files.
  • TrueSight console—For more information about downloading the installation program from the TrueSight console, see Downloading-and-installing-additional-instances-of-the-Integration-Service.
• Ensure that you have completed all tasks described in the Prerequisites-for-Integration-Service-and-Remote-cell-upgrade.
• Ensure that you take a backup of the earlier installation directory of the Integration Service and remote cell. If they are installed on virtual machines, take snapshots of the virtual machines.

To customize the options file

1. Navigate to the downloaded TSIMAgent.zip file and extract its contents. 
2. Open the bmc_tsim_is_upgrade.options file in a text editor.

3. Under Product Install Location, specify a valid directory for the Integration Service or remote cell:

   -P installLocation=<INSTALL DIR>

   <INSTALL DIR> is the installation location.

   Examples

   (Windows)-P installLocation=C:\Program Files\BMC Software\TSIMAgent
   (Linux)-P installLocation=/opt/bmc/TSIMAgent

4. Under User Input Properties, enter the Integration Service and remote cell installation configuration information.

   -J name=value

   name is the name of the parameter
   value is the value for the parameter

   -J OLD_CELL_INSTALL_LOCATION=C:\Program Files\BMC Software\TSIMAgent-J OLD_INSTALL_LOCATION=C:\Program Files\BMC Software\TSIMAgent

   -J IS_CELL_UPGRADE=true

   -J IS_I_S_UPGRADE=true

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5. (Optional) If you have already migrated customized KB definitions to the new standard 11.0 KB, set the value of the MIGRATED_KB parameter to true and provide the path of the customized KB directory: 

   -J MIGRATED_KB=<true/false>
   -J MIGRATED_KB_HOME=<KB migration path>

To upgrade the Integration Service and remote cell on Microsoft Windows silently

Perform the following steps to upgrade the Integration Service and the TrueSight Infrastructure Management Remote cell:

1. Customize the bmc_tsim_is_upgrade.options file as required, which is available in the extracted zipped folder.
2. Open the command prompt with the Run as administrator option. Navigate to the install.cmd file, which is available in the extracted zipped folder.

3. Run the following command to upgrade the Integration Service on the local computer by using the bmc_tsim_is_upgrade.options file:
   
   install.cmd -i silent -DOPTIONS_FILE="<fullyQualifiedPath>\bmc_tsim_is_upgrade.options"
   
   where fullyQualifiedPath indicates the complete path where you have saved the bmc_tsim_is_upgrade.options file. The path must be enclosed within double quotes.

   install.cmd -i silent -DOPTIONS_FILE="C:\Temp\bmc_tsim_is_upgrade.options"Installation-related information is not displayed on the console when silent installation begins. However, installation occurs in the background. The installation progress is logged in a temporary folder during installation. Navigate to the Temp folder, and refer the tsim_agent_install.log file.

To upgrade the Integration Service and remote cell on Linux silently

Perform the following steps to upgrade the Integration Service and remote cell on Linux:

1. Customize the bmc_tsim_is_upgrade.options file as required, which is available in the extracted zipped folder.
2. Open the command prompt. Navigate to the install.sh file, which is available in the extracted zipped folder.

3. Run the following command to upgrade the Integration Service and remote cell on the local computer by using the bmc_tsim_is_upgrade.options file:

   ./install.sh -i silent -DOPTIONS_FILE="<fullyQualifiedPath>/bmc_tsim_is_upgrade.options"

   where fullyQualifiedPath indicates the complete path where you have saved the bmc_tsim_is_upgrade.options file. The path must be enclosed within double quotes.

   ./install.sh -i silent -DOPTIONS_FILE="/tmp/bmc_tsim_is_upgrade.options"Installation-related information is not displayed when silent installation begins. However, installation occurs in the background. Open /tmp or /var/tmp and refer the tsim_agent_install_log.txt file for the installation progress details.

    

Where to go from here

1. After you upgrade the Integration Service and remote cell, verify that Integration Service and cell is running
2. Restore original SSL certificates for Integration Service.