Technical bulletin — Announcing Azul 8 Java support for BMC Real End User Experience Monitoring Software Edition version 11.0 Fix Pack 2

BMC Real End User Experience Monitoring Software Edition can now be configured to use Azul 8 Java. You must manually replace the Oracle files with the Azul 8 Java files.

Do the following:

1. Log in to the system as the root user.

2. Download the zulu8.36.0.2-sa-jdk8.0.202-linux_x64.tar.gz package from the BMC Electronic Product Distribution (EPD) website.

3. Extract the package in a temporary location.
    The extracted package contains the following files and directories:
   • jre/
   • bin/
   • sample/
   • man/
   • include/
   • demo/
   • lib/
   • THIRD_PARTY_README.txt
   • Welcome.html
   • readme.txt
   • DISCLAIMER.txt
   • CLASSPATH_EXCEPTION_NOTE.txt
   • src.zip
   • release.txt
   • LICENSE.txt
   • ASSEMBLY_EXCEPTION.txt
4. Back up the <EUEM installation directory>/opt/bmc/euem/BMCEuemInstallJVM directory.
5. Stop the BMC Real End User Experience Monitoring Software Edition Real Collector or Analyzer service by running one of the following commands:
   • service euem_collector stop
   • service euem_analyzer stop
6. Delete the content from the  <install_directory>/opt/bmc/euem/BMCEuemInstallJVM directory.
7. Copy the content from the extracted zulu8.36.0.2-sa-jdk8.0.202-linux_x64 directory to the /opt/bmc/euem/BMCEuemInstallJVM directory.
8. Start the Real End User Experience Monitoring Real User Collector or Rear User Analyzer service by running one of the following commands:
   • service euem_collector start
   • service euem_analyzer start