11.0.00.002: Fix Pack 2 for Real End User Experience Monitoring Software Edition


This is a specific Fix Pack release for the Real End User Experience Monitoring Software Edition component of TrueSight App Visibility Manager version 11.0.

This Fix Pack only applies to changes for this component. It does not include any changes for any of the other App Visibility and Synthetic Monitor components.

With this Fix Pack you can either make a new installation or upgrade from version 11.0.

Product

Version required

Real End User Experience Monitoring Software Edition

11.0.00

Known and corrected issues

For information about issues corrected in this Fix Pack, see:

Enhancements

Starting with this Fix Pack, Real End User Experience Monitoring Software Edition requires an activation to use the Real User Analyzer.

You can receive the activation key by contacting BMC Customer Support, and requesting an activation key file.

During the installation or upgrade process, you enter the activation key for the Real User Analyzer.

Note

If you have already installed or upgraded Real End User Experience Monitoring Software Edition, you can by use the component's maintenance tool to enter the activation key. For details about entering the activation key, see Updating the Real User Analyzer activation key

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Installing the Fix Pack

Installing the Fix Pack for Real End User Experience Monitoring Software Edition 11.0 consists of the following steps:

  1. Prepare for the installation of the Fix Pack.
  2. Install Fix Pack 2 (11.0.00.002) for Real End User Experience Monitoring Software Edition 11.0.00.

Step 1: Download the Fix Pack

The following table provides links to the pages in the EPD website that contain the installation files for this fix pack. From the EPD page, you can select and download the installation files for your platform. Access to the EPD website requires that you provide your BMC Support credentials. You might also be prompted to complete the Export Compliance Form.

Step 2: Upgrade the Fix Pack for the BMC Real End User Experience Monitoring Software Edition



 

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