The Remedy Single Sign-On server is supported on the following operating systems.
Note
On a Linux setup, ensure that glibc-2.12.x86_64 (or later versions) is installed on the computer where you plan to install Remedy Single Sign-On.
PostgreSQL 9.6.03
Configure an external database for HA
The PostgreSQL database bundled with TrueSight installer for Remedy SSO is not applicable for a HA environment. For setting up a high-availability environment with TrueSight installer for Remedy SSO, you must have installed and configured an external PostgreSQL database.
- Remedy SSO Server uses the HTTP or HTTPS protocol configured on Tomcat. The ports configured on Tomcat must be accessible from the host machines where the other TrueSight (integrated) products such as TrueSight Infrastructure Management and TrueSight Presentation Server are installed.
- Remedy SSO Server installed using the TrueSight installer for Remedy SSO uses the PostgreSQL database and therefore the database ports must be accessible from the Remedy SSO Server host.