Integrating with TrueSight Intelligence for metric data


You can integrate TrueSight Intelligence and TrueSight Infrastructure Management to view metric data in TrueSight Intelligence. You can filter based on services, applications, or devices.

The integration is enabled through the TrueSight Intelligence Metric Adapter. Each installation of the adapter can be associated to a single tenant only. To configure the integration for multiple tenants, you must perform multiple installations of the adapter. BMC recommends that you install each instance of the adapter on a separate host computer.

TrueSight Operations Management component requirements

Component

Required version

TrueSight Presentation Server

11.0.00 and later

TrueSight Infrastructure Management

11.0.00 and later

Java Runtime Environment (JRE)

1.8

To enable the integration

 Perform the following steps to enable the integration:

Step #

Details

Reference

1

Download the TrueSight Intelligence Metric Adapter software from the Downloads console.

  1. Log on to the TrueSight console.
  1. In the navigation pane, expand Configuration and select Managed Devices.
  2. Select the Infrastructure Management Server where you want to download the software.
  3. Click the common action menu and select Launch Downloads console.
    The Downloads console opens in a new browser tab or window.
  4. Select the appropriate TrueSight Intelligence Metric Adapter zip file depending on the operating system, and save the file to the computer on which you want to install the software.

2

Install the TrueSight Intelligence Metric Adapter on the Presentation Server, or on a remote computer.

  1. Extract the TrueSight Intelligence Metric Adapter zip file to a folder. On Linux, ensure that the folder name does not contain spaces. For example, TDA.
  2. Ensure that the environment variable JAVA_HOME is set to the JRE folder.
    For example, JAVA_HOME is set to C:\JRE
  3. Set the TrueSight Intelligence Metric Adapter environment variable TDA_HOME to the folder that contains the extracted files.
    For example, TDA_HOME is set to C:\TDA
  4. Use one of the following options to register the TrueSight Intelligence Metric Adapter as a service:
    • (Windows)
      1. Open a command prompt and from the TDA\bin folder, and run the following command:
        tda service register
        The command creates and starts the Windows service BMC TrueSight Intelligence Metric Adapter automatically after it is successfully registered.
    • (Linux)
      1. As a root user, from the TDA/bin folder, type the following command:
        ./tda service register
        The command creates the service BMCTDASvc in /etc/init.d
      2. Start the TrueSight Intelligence Metric Adapter by running the following command:
        ./tda server start

3

Add the TrueSight Intelligence Metric Adapter as a component in the Presentation Server.

To manage the TrueSight Intelligence Metric Adapter

Run the following commands from the installedDirectory\bin folder to perform actions on the TrueSight Intelligence Metric Adapter.

Action

Windows

Linux

Register the TrueSight Intelligence Metric Adapter service.

tda service register

./tda service register(Root user only)

Start the TrueSight Intelligence Metric Adapter

tda server start

./tda server start

Check if the TrueSight Intelligence Metric Adapter is running

tda server status

./tda server status

Stop the TrueSight Intelligence Metric Adapter

tda server stop

./tda server stop

Unregister the TrueSight Intelligence Metric Adapter service.
Stop the TrueSight Intelligence Metric Adapter before unregistering it.

tda service deregister

./tda service deregister(Root user only)

To customize the TrueSight Intelligence Metric Adapter

The tda.conf file located in the installedDirectory\conf folder lets you customize the TrueSight Intelligence Metric Adapter. The following table lists a couple of properties:

Property

Value

tda.server.protocol

The protocol (http or https) for communication between the Presentation Server and the TrueSight Intelligence Metric Adapter.

tda.server.port

The port for communicating with the TrueSight Intelligence Metric Adapter.

Known limitations

The following limitations exist when you integrate with TrueSight Intelligence for metric data:

Limitation

Impact

Special characters

TrueSight Intelligence allows the following special characters in the source field: _ . - / @ %

Any data that contains other special characters is dropped. 

Instance and application mapping

In TrueSight Intelligence, a source can be associated with only one application at any point. A source may not always be associated with the same application.

Source length limitation

TrueSight Intelligence has a 100-character limitation on the source length. A full-path representation of an instance that is more than 100 characters cannot be represented in TrueSight Intelligence.

Workaround:

To disable the full-path representation, add the following entry in the <installation directory>\pw\custom\conf\pronto.conf file of the Infrastructure Management server:

tda.sourcename.showfullpath=false

Where to go from here

Configure the TrueSight Intelligence metric filter from the TrueSight console. For more information, see Configuring the TrueSight Intelligence metric filter.

 

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