Updating the configuration of Remedy SSO for the Presentation Server authentication

The TrueSight Presentation Server integrates with Remedy Single Sign-On to authenticate the TrueSight products that are registered with the Presentation Server. Remedy SSO is registered when you install or upgrade the Presentation Server.

You must update the recent configuration changes that you made to the Remedy SSO server protocol, port number, and Admin password after installing or upgrading the Presentation Server. If not updated, you cannot connect to the Remedy SSO and the user authentication fails.

To perform the changes on the Presentation Server, log in to the TrueSight console and navigate to the Administration > Remedy SSO page or use the Presentation Server tssh commands and update the changes.

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Use one of the following procedures to update SSO configuration:

Related topics

Installing Remedy Single Sign-On 9.1
Default users and user groups
Managing users and user groups

Role-based-access
Managing authorization profiles

Preparing-for-the-Presentation-Server-installation


To update the Remedy SSO configuration from the TrueSight console

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To update the Remedy SSO configuration using the tssh commands

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Where to go from here

Configure Remedy Single Sign-On general settings

 

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