Starting or stopping the Remedy SSO service

This topic provides information about starting and stopping the Remedy Single Sign-On service installed by using the TrueSight installer.

Related topics

Installing Remedy SSO with the TrueSight installer

Uninstalling-Remedy-SSO-with-the-TrueSight-installer

Starting-and-stopping-the-TrueSight-Operations-Management-components

Starting or stopping the service on Windows

You can start or stop the service on Windows by navigating to services.msc or by running commands on the command line.

To start or stop the service from services.msc

  1. Navigate to the computer where Remedy Single Sign-On is installed.
  2. Click Start > Run > services.msc.
  3. Start or stop the BMC Remedy Single Sign-On Server service.

To start or stop the process from the command line

  1. Navigate to the <installationDirectory>\rsso\bin directory.

  2. On the command line, run one of the following commands:

    • To start the process: rsso.bat server start
    • To stop the process: rsso.bat server stop

    Note

    Running the start command results in first stopping the Remedy Single Sign-On service and then starting it.

 

Starting or stopping the service on Linux

  1. Navigate to the <installationDirectory>\rsso\bin directory.

  2. On the command line, run one of the following commands as a non-root user:

    • To start the service: ./rsso.sh server start
    • To stop the service: ./rsso.sh server stop

    Note

    Running the start command results in first stopping the Remedy Single Sign-On service and then starting it.


Verifying the status of Remedy SSO

  1. Navigate to the <installationDirectory>\rsso\bin directory.
  2. On the command line, run one of the following commands:
    • Windows: rsso.bat server status

    • Linux: ./rsso.sh server status

      Note

      On a Linux server, you need to run the command as a non-root user.


 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*