Orientation



Brief introduction to TrueSight Operations Management

This documentation space provides the information that you need to deploy and configure the TrueSight Operations Management solution. The TrueSight Operations Management solution comprises the component products described in the following table. Depending on your licensing, you might be entitled to download some or all of these products. For more information about the component products and their functional architecture, see TrueSight-Operations-Management-overview and TrueSight-Operations-Management-architecture. To access the product documentation, select the applicable link in the following table. 

Solution features

Following installation of the TrueSight Presentation Server and your entitled component products, the TrueSight console provides access to the component features that enable the solutions's core use cases.

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Brief introduction to the Remedy Single Sign-On product

Remedy Single Sign-On (Remedy SSO) is an authentication system that enables users to enter their credentials only once for authenticating in a multi-software environment. Upon authentication, users automatically gain access to all applications that are integrated with Remedy SSO. In TrueSight Presentation Server, Remedy SSO supports only the following authentication types:

  • Local
  • LDAP/AD
  • SAMLv2

Note

The Infrastructure Management administrator console and TrueOps mobile app does not support the SAMLv2 authentication type.

In TrueSight Presentation Server, Remedy SSO does not support the following authentication types:

  • Kerberos
  • CERT

Based on your organization's requirements, you can configure any of the authentication types to authenticate the users for TrueSight product components. To configure and use these authentication types you must do the following:

  • Install the Remedy Single Sign-On server and configure it with an authentication server such as LDAP/AD or SAMLv2.
  • Create the required tenants (realms), user groups, and users on the Remedy Single Sign-On Admin console.
  • Integrate the Remedy Single Sign-On server with the TrueSight Presentation Server during the TrueSight Presentation Server installation or upgrade.

Remedy Single Sign-On resources

Remedy Single Sign-On at-a-glancePlanning the Remedy Single Sign-On Server deploymentInstalling Remedy SSOMigrating internal user data from Atrium SSO to Remedy SSOUninstalling Remedy SSO

 



Deployment documentation organization

The TrueSight Operations Management deployment documentation enables new and experienced solution administrators to implement the solution. 

To work offline, you can download an Adobe Acrobat PDF of this documentation from the PDFs-and-videos page.


Using the solution

Following the installation and initial configuration of the solution, administrators and users of the solution can access the product documentation from the following links:TrueSight App Visibility ManagerTrueSight Synthetic MonitorTrueSight Infrastructure Management

Related documentation

The following illustration shows the documentation available for the TrueSight Operations Management product and provides links to the component documentation. You can access a documentation space by clicking the corresponding box or use the search boxes to locate a specific topic. 

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The TrueSight Operations Management product comprises several components. Your licensing determines the components that you are entitled to download and install. Documentation for each component is available in a separate documentation space in the BMC Online Documentation Portal.

Use the search boxes to search the documentation sets that compose the TrueSight Operations Management product.

 

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*