Modifying report properties

This page provides the steps you must perform to modify the report properties. Perform the following steps to modify the properties mentioned:

  1. Navigate to the ReportEngineInstallDir\ReportEngine\conf\properties\smsConsoleServer directory.
  2. Open the application.properties file using a text editor.

  3. Edit appropriate properties described in the following table.

    Report configuration parameters

  4. Save the application.properties file.
Warning

Save the file using the Save as option, and select the type as All Files to preserve the .properties extension. If you save the file as a*.txt* (text) file using Microsoft Windows Notepad, the configuration changes may not be recognized.

To modify the property to enable Causal reports to display data

If you have configured the property to disable causal reports in any of the previous versions of Report Engine, after upgrade, if you want to enable the causal reports in Report Engine 10.0.00, perform the following steps:

  1. On the computer where you have installed TrueSight Operations Management Report Engine, using a text editor, open the internal.properties file located at the following location:

    ReportEngineInstallDir\ReportEngine\conf\ properties\smsConsoleServer

  2. In the file, search and identify the property com.bmc.sms.consoleserver.eventProcessor.eventsFromDatabase, and set the value to true.
  3. Save and close the file.
  4. Restart the TrueSight Operations Management Report Engine service. For more information, see Starting and stopping the BMC TrueSight Operations Management Report Engine.

To set Report Engine timeout properties

If the Reporting database is down, Report Engine tries to connect it continuously and after certain time, the data collection stops. Once the database is up, you have to restart Report Engine to start the data collection. If you want to set the timeout period for Report Engine, perform the following steps:

  1. On the computer where you have installed TrueSight Operations Management Report Engine, using a text editor, open the internal.properties file located at the following location:

    ReportEngineInstallDir\ReportEngine\conf\properties\

  2. In the file, search and identify the following properties:
    • websdk.util.persist.jdbc.connection.attempts=21600
    • websdk.util.persist.jdbc.connection.attempt.wait.time=120

      By default, their values are set as 21600 and 120 respectively (that is, timeout period of 30 days). You can update the values as required. 
  3. Save and close the file.
  4. Restart the TrueSight Operations Management Report Engine service. 

 

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