Integrating with BMC Synthetic End User Experience Monitoring
TrueSight Operations Management integrates with BMC Real End User Experience Monitoring Software Edition to create synthetic reports. The synthetic reports data is sent by the APM Knowledge Module to the TrueSight Infrastructure Management database. The Reporting Engine reads the data from the TrueSight Infrastructure Management database.
You can use synthetic transaction monitoring to monitor application health and user experience. BMC Real End User Experience Monitoring Software Edition enables you to manage the performance and reliability of your applications by executing complex business transactions and monitoring performance and functional behavior. Synthetic transaction monitoring enables your business to proactively check service level agreements (SLAs) and receive notification of a breach before the end user is impacted.
An Execution Plan provides the interface for a script and its execution. Through an Execution Plan, you specify the configuration for the script and its execution (including custom attributes), locations on which the script runs, run schedules, and blackout periods.
A location is a logical group of TEA Agents, grouped for load balancing and high availability, and according to the needs of your organization. Each script is run on one Agent in a location. If several scripts are run on the same location, the scripts are distributed evenly across the location. Each Agent is assigned to a location during Agent installation.
To view these reports, ensure that the following requirements are met:
- TrueSight App Visibility Manager Server is installed and Application Visibility Portal is configured with TrueSight Presentation Server.
- The policy for PATROL Knowledge Module for End User Experience Management is defined in Central Monitoring Administration.
- The external report attribute set is added for the APM attributes: Accuracy Errors, Availability Errors, Response Time. To create external report attribute set, see Creating an External Report attribute set.
The versions supported for this integration are:
- BMC Real End User Experience Monitoring Software Edition version 10.0
- BMC PATROL Knowledge Module for End User Experience Management 10.0
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