Prerequisites and general recommendations

The following are the prerequisites and general recommendations for BMC TrueSight

Prerequisites for BMC TrueSight Operations Management Reporting

The following table lists the supporting products and product versions required to use BMC TrueSight Operations Management Reporting.

Notes

BMC recommends you to install all components, that is, BMC TrueSight Infrastructure Management Server, Report Engine, Reporting database, and SAP BusinessObjects, on separate computers. However, it is also possible to install all these components on a single computer for test environment.
Ensure that the system time of BMC TrueSight Infrastructure Management Server and report engine is correct for their respective time zones.
An error may occur when the Oracle server is installed on the same computer with Oracle client, due to incorrect sequence of Oracle path in PATH variable. To avoid this issue, set the client entry before the Oracle server entry in the path variable. For more information, see the following example:
PATH : D:\oracle\product\11.2.0\client_1\bin;D:\oracle\product\11.2.0\db_1\bin;

Products and components required for reporting

This section contains guidelines and recommendations for using BMC TrueSight Operations Management Reporting 10.0.00

All the components of BMC TrueSight Operations Management Reporting must be present in the same LAN/subnet as that of BMC TrueSight Infrastructure Management Server.
After you successfully install BMC TrueSight Operations Management Report Engine, for performance data in the reports, you must wait for a minimum of 3 hours, and for server capacity reports, you must wait for 24 hours because the server capacity report shows daily summarized data.
If you have multiple reporting engines running, all hosts should have same timezone.
BMC recommends that you do not install multiple instances of SQL Server databases on Report Engine database host, for better performance.
SAP BusinessObjects on Solaris operating systems that use SQL Server as Reporting database is not supported.
Installing SAP BusinessObjects 4.1 SP3 Patch3 in a pure IPv6 environment, on Solaris platform, is not supported.