Copying messages

  1. Locate the relevant queue from which to copy a message.

  2. From the Operations drop-down menu, select Copy Messages. 
    OR

    Browse the queue for messages by clicking on the queue icon next to the queue name, or by selecting View Messages from the queue's drop-down menu. Then select the messages to be copied and select Copy Message(s) from the Generic Operations drop-down. To copy an individual message, select Copy Message from the Operations drop-down menu for that message.

  3. The Copy Message pane is displayed:
    CopyMessagesNEW.jpg
  4. Set the message destination, by selecting the queue from the Destination Queue drop-down box.
  5. Set the number of messages to copy by entering individual message indexes, or a range (for example, 1-10) of message indexes.
  6. Select or clear any of the remaining parameters as required.
  7. Click Copy. The message or messages are copied to the destination queue.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*