8.2.00 Fix Pack A

Fix Packs do not contain all of the files that are required for a complete product installation. Fix Packs are cumulative and contain all updates released prior to the Fix Pack.

Before you install the Fix Pack, you must have previously installed the 8.2.00 GA version of the product. See Installing.

Installing the Fix Pack A for TSMA 8.2 consists of the following steps, according to your operating environment.

To install the Fix Pack on Linux

1. Stop the TSMA service.
2. Ensure MongoDB is not running; stop it if necessary.
3. To accelerate the upgrade process, the contents of the work/ directory folder can be deleted.
4. Make a backup copy of your TSMA installation directory. Note that the default installation directory is /opt/BMC/TSMA.
5. Unzip the tsma-8.2.00.A-linux-x86-64.zip file into the TSMA installation directory.
   Note that your unzip client may prompt you to overwrite some files - click "Yes" to all of them.
6. Verify that after the zip has extracted fixpacks/tsma-8.2.00.A/ is located in your installation directory.
7. From a command prompt, cd to the installation directory and run the following command:
   bin/admin --update fixpacks/tsma-8.2.00.A/
8. Confirm that the update procedure was successful.
9. Restart the TSMA service.

To install the Fix Pack on Windows

1. Stop the TSMA service.
2. Ensure MongoDB is not running; stop it if necessary.
3. To accelerate the upgrade process, the contents of the work/ directory folder can be deleted.
4. Make a backup copy of your TSMA installation directory. Note that the default installation directory is c:\Program Files\BMC Software\TSMA
5. Unzip the tsma-8.2.00.A-windows-x86-64.zip file into the TSMA installation directory.
   Note that your unzip client may prompt you to overwrite some files - say "Yes" to all of them.
6. Verify that after the zip has extracted fixpacks\tsma-8.2.00.A\ is located in your installation directory.
7. From a command prompt, cd to the installation directory and run the following command:
   bin\update.bat fixpacks\tsma-8.2.00.A
8. Confirm that the update procedure says it was successful.
9. Restart the TSMA service.

Additional instructions for Clients

After the installation of the Fix Pack, you should clear your browser cache.

• For Firefox users: Click open the Menu icon, and then click on Options. Then click Privacy & Security in the left navigation pane, and in the Browser Privacy section select the relevant options.
  Ensure you click Clear Now in the Cached Web Content section.
• For Internet Explorer users: From the Tools > Internet Options menu, click Delete in the Browsing History area.
  Ensure Temporary Internet Files is selected and click Delete.