Hardware and software requirements

Compatible browsers

TrueSight Middleware Administrator is a web-based application that works within a browser. Use a browser version that is compatible with the application.

Supported browsers are:

  • Internet Explorer 10, 11
  • Mozilla Firefox 
  • Chrome

Note

Internet Explorer users must ensure that the Compatibility View is disabled on your local client machines for the TrueSight Middleware Administrator server. Disable the Compatibility View using the Tools>Compatibility View settings option. You can do this globally or at the individual web server/host level.

IBM WebSphere MQ and TIBCO EMS version support

TrueSight Middleware Administrator works with the following versions of IBM WebSphere MQ and TIBCO EMS:

  • IBM WebSphere MQ versions 7.1, 7.5, 8.0
  • TIBCO EMS versions 6.0, 6.1, 6.2, 6.3, 7.0, 8.0, 8.1, 8.2

Note

IBM WebSphere MQ version 6 is supported on IBM platforms where WebSphere MQ version 7 is not available.

IBM WebSphere MQ client requirements

To use IBM WebSphere MQ with TrueSight Middleware Administrator, there must be an IBM WebSphere MQ client installation on the TrueSight Middleware Administrator services machine (the IBM WebSphere MQ client must be installed prior to installing TrueSight Middleware Administrator). We recommend installation of the latest version of the IBM WebSphere MQ client. At a minimum, the 7.1 client should be installed.

Minimum hardware requirements

This topic describes the minimum requirements for client and server hardware.

Minimum server hardware requirements

Each customer environment is unique with its own configuration. The following are the minimum hardware requirements for a typical TrueSight Middleware Administrator server install:

  • CPU: Intel/AMD Dual Core/CPU 2 Ghz
  • Memory: 4 GB
  • Disk: 20 GB

Note

Contact BMC Customer Support for assistance in sizing your customer environment.

Minimum client hardware requirements

  • CPU: Intel/AMD Dual Core/CPU 2 Ghz
  • Memory: 4 GB

Operating environments

TrueSight Middleware Administrator can be installed in the following operating environments or systems: 

  • Microsoft Windows 2008 Server R2 (64-bit), 2012 Server (64-bit)
  • RedHat Enterprise Linux 6.6, 6.7, 7.1, 7.2 (64-bit on Intel/AMD x86)
  • SUSE Linux Enterprise Server 11 (64-bit on Intel/AMD x86)

Separate installation procedures exist for Windows and Linux environments. For Windows users, an installation wizard steps you through the process. Linux users install either through a Console or using a GUI wizard.

Note

Refer to the appropriate installation section to locate the appropriate instructions for your operating system.

BMC endeavors to support our customers as fully as possible; however, BMC always retains the ability to modify our products’ functionality and documentation. Please note, when a 3rd party technology that is monitored by BMC products goes out of support by the vendor, customers are no longer able to get help from that vendor for that specific technology. In those situations, BMC is also no longer able to get assistance in resolving issues with the vendor’s technology. In those cases, BMC will continue to provide workarounds and existing fixes as available and applicable for our products, and will provide general guidance to the customer as reasonably possible, but BMC can make no guarantees about our ability to resolve issues related to that vendor’s technology.

 

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