E-commerce application use case
The goal
The e-commerce application manager should be able to know if a problem with the systems affects the key business goals (metrics) and vice versa.
- Key business goals examples: low checkout time, low turnaround time for catalog browsing, secure payments, seasonal traffic handling, and so on.
- System examples: database server (catalogs, user accounts, etc.), network infrastructure, system memory, and so on.
The workflow
The benefits
- A low turnaround time was maintained.
- Continuous monitoring helped perform a timely increase of system capacity.
- The increase in capacity helped cater to the increased request volume.
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