Collecting end-user experience data from applications

End-user experience data collects data that includes event and metric data that provide a crucial insight into your application.

  • Event data - The event data collected includes geo location data such as country, state, and city, and user-specific data such as Browser and Operating System. For more information, see Analyzing-end-user-experience-with-your-configured-applications.
  • Metric data - The metric data collected includes application performance data such as time required for a page to load, time required for looking up a domain, and number of Ajax requests that returned HTTP errors for a page. For more information, see End-user-experience-performance-metrics.


Related topics

Monitoring end-user experience use case 

End-user-experience-performance-metrics


End-user data is available only for browser-based rich Internet applications (RIAs) that are based on HTML and JavaScript, including single-page applications (SPAs). End-user data might not be available for native mobile applications or desktop applications. Your end users' browsers must be able to send data to the TrueSight Intelligence servers. Some applications in restricted environments, such as internal business applications, might not be able to send data.

Tip

Avoid using your web application with a browser in private/incognito mode, since all the data collected for end-user experience monitoring and analytics might not be collected.

Process overview

The following workflow diagram outlines the steps that you must follow to successfully configure end-user experience data collection and analytics.

down_arrow.png

down_arrow.png

down_arrow.png

Out-of-the-box views

 

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*