Configuring the Helix environment for the BMC Helix CMDB integration

As the TrueSight Operations Management administrator, do the following to configure the integration between TrueSight Operations Management and BMC Helix CMDB:

1. In the Helix portal, create a work order requesting a new integration by using the client gateway from Helix to the TrueSight Operations Management on-prem environment. Provide the following information:
   • URL: For example, https://acme-smartit.onbmc.com.

   • Inbound connection to Helix:
2. Specify the CMDB extensions to be installed in the Helix environment.
3. Specify the UDDI/ATWS server be installed for the Dev, QA, and Prod environments.

The BMC Helix network team does the following:

1. Configures the host mapping to map the TrueSight Infrastructure Management sever host to the gateway server IP address.
2. Creates and configures the gateway configuration file.
3. Schedules a full restart of TrueSight Infrastructure Management for the host mapping to take effect.
4. Provides a copy of the client gateway configuration file.
5. Provides a copy of the Helix certificates for importing into the on-prem TrueSight Infrastructure Management environment.
6. Provides a copy of the CMDB extensions to be installed on the TrueSight Infrastructure Management server.