Infrastructure Management displays the following IBM Tivoli Monitoring (ITM) messages.
| Message: BMC-ITM830051E: Error while getting Instance Details (may be NULL).
Explanation: It is possible that there is a connection error with the Integration Service.
User Response: Ensure that the Integration Service process exists and is running. |
| Message: BMC-ITM830052E: Error while getting Parameter Details.
Explanation: It is possible that there is a connection error with the Integration Service.
User Response: Ensure that the Integration Service process exists and is running. |
| Message: BMC-ITM830053E: Exception while decrypting password for PATROL Proxy.
Explanation: The password provided was not decrypted properly.
User Response: Check the password. |
| Message: BMC-ITM830058E: Error while getting NSCLI Connection Status.
Explanation: It is possible that there is a connection error with the Integration Service.
User Response: Ensure that the Integration Service process exists and is running. |
| Message: BMC-ITM830059E: Error while getting Agent Details (may be NULL).
Explanation: Agent might be down (inactive).
User Response: Verify that the agent is active and running, and that it was active during the last time the device was configured for monitoring. |
| Message: BMC-ITM830062E: Connect Details to Patrol Proxy is NULL!!!.
Explanation: Connection between the itadapter and the Integration Service appears to be broken. This might result in an unexpected shutdown of a process.
User Response: Verify that the Integration Service and itadapter processes are up and running. |
| Message: BMC-ITM830063E: Error while getting Monitor Details (may be NULL).
Explanation: Connection between the itadapter and the Integration Service appears to be broken. This might result in an unexpected shutdown of a process.
User Response: Verify that the Integration Service and itadapter processes are up and running. |
| Message: BMC-ITM830064E: Error while getting Monitor Instance Details (may be NULL).
Explanation: Connection between the itadapter and the Integration Service appears to be broken. This might result in an unexpected shutdown of a process.
User Response: Verify that the Integration Service and itadapter processes are up and running. |
| Message: BMC-ITM830065E: Error while reading the Proxy Connection Inputs from PNET
Explanation: Connection between the itadapter and the Integration Service appears to be broken. This might result in an unexpected shutdown of a process.
User Response: Verify that the Integration Service and the itadapter processes are up and running. |
| Message: BMC-ITM830069E: PATROL Proxy Agent is not available to resolve target Hostname/IP.
Explanation: The Integration Service cannot resolve the host on which IBM Tivoli is running.
User Response: Ensure that all used host names are known, or replace those host names with valid IP addresses. |
| Message: BMC-ITM830070E: PATROL Proxy Agent Username/Password wrong.
Explanation: You have used invalid Integration Service credentials.
User Response: Check the user name and password. |
| Message: BMC-ITM830071E: PATROL Proxy Server is down.
Explanation: The Integration Service appears to be inactive.
User Response: Restart the Integration Service if needed. |
| Message: BMC-ITM830072E: Fail to get AutoDiscovery Instances from IBM Tivoli adapter.
Explanation: Cannot get the AutoDiscovery instances from IBM Tivoli adapter.
User Response: Ensure that the itadapter process is running on the same host as the Integration Service. |
| Message: BMC-ITM830073E: Missing PATROL Proxy Agent Port Detail.
Explanation: The PATROL Proxy Agent Port Details are incorrect (undefined port for proxy).
User Response: Edit the device of the Integration Service to ensure that a valid port number is defined. |
| Message: BMC-ITM830075E: PATROL Proxy Agent is not available in target Hostname/Port.
Explanation: The Integration Service cannot be reached on the configured Host:Port.
User Response: Use the administration console to validate the connection details for the Integration Service. |
| Message: BMC-ITM830084E: No devices (agents) where Discovered from IBM Tivoli TEMS Server.
Explanation: The configured IBM Tivoli environment seems to be empty. Usually, that indicates that the IBM Tivoli Server is running but no ITM agents were configured to it.
User Response: Review the topology of the IBM Tivoli environment with the administrator. |
| Message: BMC-ITM830085E: Invalid CLI command.
Explanation: Infrastructure Management sent an invalid command to the Integration Service, which might occur because a Infrastructure Management system with remote agents was not properly upgraded.
User Response: Ensure that all Infrastructure Management installations have the relevant patch installations. |