Components of Triage and Remediation Solution

The Triage and Remediation Solution comprises mandatory and optional BMC products.

 

Related topics

Integrating-with-BMC-Atrium-Orchestrator-to-enable-Triage-and-Remediation-workflow

Configuring-the-Triage-and-Remediation-solution
Installing the Triage and Remediation solution

Mandatory BMC products

  • Infrastructure Management Performance Management
  • BMC PATROL

  • BMC Atrium Orchestrator Platform and Content

    BMC Atrium Orchestrator content:
    • AutoPilot Operations Action (OA) Change Management
    • AutoPilot OA Configuration Management
    • AutoPilot OA Incident Management
    • AutoPilot OA Event Management
    • AutoPilot OA Network Utilities
    • AutoPilot OA Task Management
    • AutoPilot OA Credentials Store
    • AutoPilot AD Utilities
    • AutoPilot OA Common Utilities
    • BMC Remedy AR System Application adapter and Remedy Monitor adapter
    • BMC Atrium Orchestrator BMC Event Management and ProactiveNet Monitor adapter
    • BMC Atrium Orchestrator BMC Event Management and ProactiveNet Actor adapter
    • BMC Atrium Orchestrator Telnet adapter
    • BMC Atrium Orchestrator Windows Command adapter
    • BMC Atrium Orchestrator SSH adapter
    • AMP AD BMC Remedy ARS module (BMC Atrium Orchestrator Remedy adapter module)
    • RBA AD BMC Event Manager module (BMC Atrium Orchestrator Event Manager adapter module)

Optional BMC products

  • BMC Remedy IT Service Management (BMC Remedy ITSM)
  • BMC Atrium Configuration Management Database (BMC Atrium CMDB)

 

 

 

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