The import and export users feature enables you to export and import users from one BMC TrueSight Infrastructure Management Server to another, to maintain the user accounts across the BMC TrueSight Infrastructure Management Server's enterprise environment. Using this option, user accounts can be exported from the testing environment to the production setup.
Notes
- First export the users and then import them.
- Ensure that the users you import are the same as the ones that you export.
- Do not open the exported XML file before importing it on another computer. Use a text editor if you want to open the exported XML file. If you want to view the exported XML file in a browser, copy the file to <PN_PATH>\pw\pronto\web on the BMC TrueSight Infrastructure Management Server to locate the DTD.
- The user does not have to open the exported XML file before importing on a different computer.
- Use a text editor, If user want to open the exported XML file for any security reasons. - The import and export users feature works only across the same version of BMC TrueSight Infrastructure Management Servers.
The following scenarios help you to understand the steps you need to perform while importing users, user groups, and roles.
Scenarios while importing users
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| | | Do not create the user because the user with this name already exists in the system. |
| | | Create users and map to all the existing user groups. |
| | | Create users and map only to the user groups that exist already. |
| | | If read-only user group exists - Create a user and assign it to the read-only user group.
Else - Create a read-only role if it does not exist.
- Create a read-only user group and assign the Read Only role.
- Create a user and assign the read-only group created above.
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Users, User Groups, and Roles | | | |
Users, User Groups, and Roles | | | Create a user and map it to all the existing user groups. |
Users, User Groups, and Roles | | | - Create user groups which do not exist from the XML file. (If required, create roles if the roles on which this user groups are dependent do not exist.)
- Create a user and map it to all the user groups (newly created as well as existing).
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Users, User Groups, and Roles | | | - Create all user groups present in the XML file. (If required create roles if the roles on which these user groups are dependent do not exist.)
- Create a user and assign it to all the newly created user groups.
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