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Knowledge patterns

If you have determined that a certain set of criteria usually results in the same probable cause event, then you can create a knowledge pattern of that criteria so that Infrastructure Management can compare internal events against that criteria to quickly identify whether or not that internal event is a probable cause event.

If an internal event is compared to a knowledge pattern and matches, then that event is displayed immediately as the probable cause event.

If an internal event does not match any of the saved knowledge patterns, Infrastructure Management examines the CI relationships for the internal event to determine whether the event might be a probable cause event.

For information about defining knowledge patterns, see Saving-recurring-conditions-as-a-known-probable-cause.

 

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