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Upgrading Integration Services or cells in HA mode on Microsoft Windows

This section describes the upgrade scenario of Integration Service 9.5.xx or 9.6.xx to 10.0.00.

Note

Integration Service 7.7, 8.0, 8.5, 8.6, or 9.0 must be first upgraded to version 9.5 with the latest patch version before being upgraded to Integration Service 10.0.00.

Before you begin

On the primary node, merge the KB of the earlier BMC ProactiveNet or Infrastructure Management version with the new standard KB of Infrastructure Management 10.0.00 by following the steps for running the KB Migration Wizard described in Migrating-the-configuration-of-Infrastructure-Management-cells.

Note

Do not merge the KB on the secondary node. 

Start the Microsoft Cluster Service on the primary and secondary nodes. 

To upgrade the Integration Service on a primary node

  1. Log on to a virtual node, ensuring that you are on the primary node.
  2. Copy the Integration Service installer (TSIMAgent.zip) to the local drive (for example, C:) and extract its contents.
  3. Set the environment variable PATROL_VIRTUALNAME=<Virtual IP address of Cluster>.

  4. Open the command prompt with the Run as administrator option. Access the install.cmd file and run the following command:

    install.cmd -J INSTALL_TYPE=PRIMARY
  5. Perform step 3 through step 11 of Upgrading-Integration-Service-on-Microsoft-Windows.

To perform the post-upgrade tasks on a secondary node

When you upgrade the Integration Service on the primary node, all the files available on the shared location gets upgraded. Therefore, you need not perform the upgrade on the secondary node. However, you must perform the following configuration to update the services:

  1. Log on to a virtual node, ensuring that you are on the secondary node. 
  2. Set the TrueSightAgent cluster resource to offline.
  3. Open the command prompt with the Run as administrator option and run the following command:
    sc description TrueSightAgent "BMC TrueSight Infrastructure Management Integration Service 10.0" 
  4. Set the TrueSightAgent cluster resource to online.
  5. Open the registry editor by running the regedit command.
  6. Navigate to the following registry path:
    HKEY_LOCAL_MACHINE\SOFTWARE\BMC Software\IntegrationService\SecurityPolicy_v3.0\C__Program_Files_BMC_Software_TSIMAgent_Agent_bppmpis
    Note: The highlighted part of the registry path depends on your product installation location.
  7. Create a new String Value with name proxy_lib100 and data bin_v3.0\Windows-x86-64\bmcesi100.dll
  8. Save and close the registry editor.
  9. Restart the Integration Service.

Note

After the Integration Service is upgraded, a resource called "TrueSIghtAgent" is updated on the cluster. If you want to add an Integration Service to the BMC TrueSight Infrastructure Management Server, add it using the virtual host name of the cluster.  

 

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